Summary

　　IT Service Technician

　　Bahrain

　　Chenega Worldwide Support (CWS) is a premier provider of Architecture and Engineering support services to federal customers around the world. Founded in 2016 to support federal operations OCONUS, CWS holds true to its mission that no matter the location, we are there to get the job done.

　　Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer’s core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and take your career to the next level!

　　The IT Service Technician will support the Xerox and Navy in performing equipment modifications.

　　Responsibilities

　　Install Xerox and 3rd party equipment onboard Navy vessels

　　Diagnose and repair all scoped equipment

　　Perform remote service support for the Navy

　　Deliver technical repair training to Navy personnel via classroom setting

　　Supply and Parts ordering, tracking, delivery, and overall management

　　Anticipates customer needs and identifies appropriate alternatives

　　Provide a support role during the rollout of the technical solutions and equipment installations

　　Provide service activity, repairs, retrofits, and maintenance activities on Xerox equipment

　　Actively communicate with colleagues to share technical information

　　Manage relationships with the client to optimize customer satisfaction

　　Recommend product replacements as necessary

　　Able to develop and implement processes and procedures for the Internal Navy team, then provide training and documentation

　　Composes a comprehensive test plan and procedures to test Xerox equipment to meet Navy/DoD requirements

　　Other duties as assigned

　　Qualifications

　　High School diploma, Associate degree in IT similar field preferred

　　Prior Navy or Military experience

　　Experience with troubleshooting application & network related issues with equipment

　　CompTIA A+; Comp TIA Network+ preferred

　　Passport required

　　Ability to obtain a Secret clearance

　　Knowledge, Skills and Abilities:

　　Strong interpersonal and communication skills

　　Ability to work a flexible schedule.

　　Ability to successfully interact with Military Officers

　　Ability to multitask and prioritize many initiatives simultaneously

　　Excellent communication skills both written and verbal

　　Quick learner – not shying away from understanding technology

　　Team player who is comfortable taking direction and collaborating with team

　　Ability to manage/work in a cross-functional team/environment

　　Good interpersonal skills, comfortable meeting new people, characterized by professional, self-confident, and friendly demeanor

　　Ability to grasp technical information about Xerox products

　　Evidence of experience working within virtual teams

　　Attention to detail with strong organizational skills

　　Proven ability to communicate and influence at all levels of the business

　　Responsive and able to prioritize

　　Experience in a field-based service role

　　Skills in the use of diagnostic tools, such as multi-meter’s

　　Good communication and reporting skills

　　Customer-focused mentality

　　Self-starter, the successful candidate will be well organized, operating with minimal supervision

　　How you’ll grow

　　At Chenega MIOS, our professional development plan focuses on helping our team members at every level of their careers to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there’s always room to learn.

　　We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their careers.

　　Benefits

　　At Chenega MIOS, we know that great people make a great organization. We value our team members and offer them a broad range of benefits.

　　Learn more about what working at Chenega MIOS can mean for you.

　　Chenega MIOS’s culture

　　Our positive and supportive culture encourages our team members to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them be healthy, centered, confident, and aware. We offer well-being programs and continuously look for new ways to maintain a culture where we excel and lead healthy, happy lives.

　　Corporate citizenship

　　Chenega MIOS is led by a purpose to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our team members, and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities.

　　Learn more about Chenega’s impact on the world.

　　Chenega MIOS News- https://chenegamios.com/news/

　　Tips from your Talent Acquisition Team

　　We want job seekers exploring opportunities at Chenega MIOS to feel prepared and confident. To help you with your research, we suggest you review the following links:

　　Chenega MIOS web site - www.chenegamios.com

　　Glassdoor - https://www.glassdoor.com/Overview/Working-at-Chenega-MIOS-EI_IE369514.11,23.htm

　　LinkedIn - https://www.linkedin.com/company/1472684/

　　Facebook - https://www.facebook.com/chenegamios/

　　#Chenega Worldwide Support

　　Chenega Corporation and family of companies is an EOE.

　　Equal Opportunity Employer/Veterans/Disabled

　　Native preference under PL 93-638.

　　We participate in the E-Verify Employment Verification Program