Marex is a diversified global financial services platform, providing essential liquidity, market access and infrastructure services to clients in the commodities, energy and financial markets.

　　The Group provides comprehensive coverage across five core services: Market Making, Execution & Clearing, Hedging & Investment Solutions, Price Discovery and Data & Advisory. It has a leading franchise in many major metals, energy and agricultural products, executing around 38 million trades and clearing over 193 million contracts in 2021. The Group provides access to the world's major commodity markets, covering a broad range of clients that include some of the largest commodity producers, consumers and traders. Marex maintains a strong balance sheet with prudent capital and liquidity positions and has an investment grade credit rating.

　　Marex was established in 2005 but through its subsidiaries can trace its roots in the commodity markets back almost 100 years. Headquartered in London with 29 offices worldwide, the Group has over 1,600 employees across Europe, Asia and the Americas.

　　For more information visit www.marex.com (http://www.marex.com/)

　　Purpose of the Role:

　　Marex is seeking an IT Intern who will be part of the US IT Service Desk Team. This team is responsible for the general IT/desktop and voice infrastructure support for the North America region. The team works closely with other IT departments and different lines of business.

　　This is a full-time internship (6 months) that is onsite.

　　Responsibilities:

　　Maintain accurate logging of all incidents, and service requests in the serve desk system (JIRA).

　　Responsible for timely resolution of Service Desk tickets

　　Practice effective escalation of tickets as needed.

　　Interact with all users in a professional and efficient manner.

　　Collaborate and share best practices with other IT team members through our internal knowledge base system.

　　Support standard Microsoft technologies.

　　Build, image, upgrade, and maintain both laptops and desktops.

　　Manage PC setups/desk moves as required.

　　Up to 40 hours per week, on-site to start

　　The Company may require you to carry out other duties from time to time

　　Skills & Experienced Required:

　　Knowledge in following technologies preferred:

　　Standard Microsoft Technologies

　　Microsoft Windows 10

　　Microsoft Exchange/Office365

　　Cisco Call Manager

　　Powershell, Python or other scripting language

　　Ability to work as a team-player across various departments and lines of business

　　Ability to remain calm under pressure

　　Practices adaptability and flexibility in approach to work

　　Eager to learn

　　Excellent communication skills, both written and verbal

　　Marex is fully committed to the elimination of unlawful or unfair discrimination and values the differences that a diverse workforce brings to the company.

　　We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by the law.

　　#LI-PP1