IT Senior Associate Lvl 1 - Network Tech (Multiple Positions/ Provisional) ICIT

　　Job ID

　　27499

　　Location

　　Hunter College

　　Full/Part Time

　　Full-Time

　　Regular/Temporary

　　Regular

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　　GENERAL DUTIES

　　I.T. Senior Associates perform highly complex professional work in technology-related disciplines. While areas of specialization vary, typically I.T. Senior Associates perform a range of work in development/programming, communications, technical support, or similar functions depending on the needs of the Information Technology area to which they report. Work tasks include diagnosing, evaluating, overseeing and resolving highly complex projects. They have wide latitude for independent initiative and judgment and may serve in lead roles on complex programs or projects, and/or serve as a direct supervisor of a unit or group.

　　I.T. Senior Associates should demonstrate mastery of one or more technology-related disciplines, decision-making ability in situations related to those disciplines, and be able to serve as a resource in these areas. They may contribute to decisions on I.T. policies and technical standards.

　　This job is in CUNY's Classified Civil Service. The full specification is available on our web site at http://www.cuny.edu/about/administration/offices/ohrm/hros/classification/ccsjobs.html

　　CONTRACT TITLE

　　IT Senior Associate

　　FLSA

　　Exempt

　　CAMPUS SPECIFIC INFORMATION

　　Reporting to the Network Lead Systems Administrator, the Network Technician implements and maintains the college’s network infrastructure. This hands-on individual collaborates with other campus divisions and units, including other IT groups, to coordinate technology efforts and further the mission of the division and college. The Network Technician is expected to analyze, test, troubleshoot, and evaluate existing network systems, such as local area networks (LAN), wide area networks (WAN), cloud networks, servers, and other data communications networks. Perform network maintenance to ensure networks operate correctly with minimal interruption.

　　Specific duties include:

　　Perform day-to-day management of the network (wired and wireless), telecom (Cisco VoIP, mobileservice), and information security

　　Perform management of Cisco Catalyst IOS and Palo Alto/ASAsecurity appliance platforms

　　Perform management of the Cisco wireless platform

　　Assist ICIT Project Management when designing and developing Statements of Work, negotiating cost, and managing the implementation/closeout of network/telecom-related projects with internal and external constituents

　　Assist in the development and distribution of information securityawareness content and training for the campus community

　　Assist in the planning and implementation of network upgrades to ensure an optimal and secure technology infrastructure

　　Assist in the management of critical aspects of the college BusinessContinuity/Disaster Recovery requirements pertaining to network, data, telecom, and server availability

　　Enforce network security policies

　　Assist in the communication with CUNY Central and other campus constituents on information security awareness and breach procedures

　　Assist in the performance of internal information security audits and responsible for network/information security-related attestations

　　Maintain up-to-date documentation and procedures for network/telecom/information security-related aspects of the campus infrastructure and operations

　　Assist the Incident Management team in central Network and Information Security incidents during and outside working hours

　　Assist in the coordination of the notification and resolution processes

　　Participating in professional development and other activities as directed

　　Work closely with other IT teams to implement procedures, standards, operational controls, processes and communication paths for the monitoring and support of the technology operations, infrastructure and applications.

　　Participates in development projects, from inception through implementation, helping to ensure timely and effective completion.

　　Supports the college’s I.T. Helpdesk

　　Stays current with new developments and industry best practices to incorporate into operational management and planning for enterprise systems.

　　Analyzes current platforms and recommends products, architecture strategies, and development strategies.

　　Ensures scalability and accessibility of applications and services.

　　Collaborates with college CISO to manage cybersecurity systems to reduce risk for malicious attacks

　　MINIMUM QUALIFICATIONS

　　High School Diploma, G.E.D., or equivalent

　　An equivalent of ten years of experience post-high school that can be met by one of the following: ten years of full-time work experience in a computer or technology related position; an Associate's degree plus eight years of full-time work experience in a computer or technology-related position; or a Bachelor's degree from an accredited institution plus six years of full-time work experience in a computer or technology-related position

　　Demonstrated English Language proficiency

　　A Motor Vehicle Driver's license, valid in New York State, may be required for some, but not all positions.

　　This title has three levels. In addition to the minimum qualifications above, To qualify for Levels 2 and 3, additional qualifications, such as education, experience, or certification relevant to the area of specialization are required.

　　COMPENSATION

　　Incumbent $91,298

　　BENEFITS

　　CUNY offers a comprehensive benefits package to employees and eligible dependents based on job title and classification. Employees are also offered pension and Tax-Deferred Savings Plans. Part-time employees must meet a weekly or semester work hour criteria to be eligible for health benefits. Health benefits are also extended to retirees who meet the eligibility criteria.

　　HOW TO APPLY

　　Applications must be submitted online by accessing the CUNY Portal on City University of New York job website www.cuny.edu/employment. To search for this vacancy, click on SEARCH ALL POSTINGS and in SEARCH JOBS field, enter the Job Opening ID number 27499

　　Click on the "APPLY NOW" button and follow the application instructions. Current users of the site should access their established accounts; new users should follow the instructions to set up an account.

　　Please have your documents available to attach into the application before you begin. Note, the required material must be uploaded as ONE document under CV/ Resume (do not upload individual files for a cover letter, references, etc.). The document must be in .doc, .docx, .pdf, .rtf, or text format- and name of file should not exceed ten (10) characters – also DO NOT USE SYMBOLS (such as accents (é, è, (â, î or ô), ñ, ü, ï , –, _ or ç)).

　　Incomplete applications will not be considered.

　　Please include:

　　Cover Letter and/ or Statement of scholarly interests

　　Curriculum Vitae/ Resume

　　Names and contact information of 3 references

　　Upload all documents as ONE single file-- PDF format preferred.

　　IMPORTANT NOTE:

　　When a civil service list is established, the College is required to make appointments from the certified list to fill all positions including those held by provisional and/or temporary employees.

　　Applicants who meet the qualification requirements and are a permanent IT Assistant or permanent IT Associate are encouraged to apply.

　　The civil service test for the IT Associate (underlying title) is scheduled to open for filing in January 2024. Pure provisional employees that hold any titles within the progression (IT Support Assistant, IT Assistant, IT Associate, IT Senior Associate) are also encouraged to file for exam (s) in preparation for future promotional examinations.

　　CLOSING DATE

　　The search will remain open until the position is filled. The committee will begin reviewing complete applications on November 24, 2023. Applications submitted after the deadline will only be considered if the position/s remain open after initial round.

　　JOB SEARCH CATEGORY

　　CUNY Job Posting: Information Technology/Technical

　　EQUAL EMPLOYMENT OPPORTUNITY

　　CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.