POSITION SNAPSHOT

　　Location: Head Office, Ho Chi Minh City

　　Company: Nestlé Viet Nam,

　　Position: IT MarTech Business Analyst

　　Full-time

　　POSITION SUMMARY

　　Serves as a liaison between the IT & Business Consumers and Customers. As part of the local IT MSE Team, brings deep understanding to the opportunities and issues facing your business function and advises on the best solutions.

　　Translates business strategies, opportunities, threats and needs into IT product requirements, then plays a key role with the Global IT Product Teams to specify, test, and deploy those as IT solutions.

　　A DAY IN THE LIFE …

　　Contribution to Market IT Objectives

　　Supports the Functional Relationship Manager in the development of the strategy through incremental improvement of the product

　　Operational Effectiveness and Efficiency

　　Analyzes and tests IT solutions deployed in the market

　　Delivers training to the end users

　　Supports the analysis and resolution of IT solution issues

　　Provides local co-ordination for assigned global/regional initiatives to be rolled out in the market

　　Ensure compliance of local solutions, systems, and data to Nestle standards and policies and promote these within the local organization

　　Ensure that the governance over the Internet and Intranet websites are in place and complied within

　　Ensure understanding of local Market needs and support the business with guidance, advice, and recommendations on all digital initiatives to ensure best-in-class solutions and activities.

　　Closely collaborate with Global MSE team by:

　　Attending the IT Product review and roadmap meetings and communicating the information to the local digital community concerned (corporate, marketing, sales, …)

　　Participating to the local Digital Board Meeting with other business Digital leads and Marketing Services team

　　Security, Compliance & Risk Management:

　　Accountable for ensuring all applications within their scope are delivered and maintained secure and compliant with internal standards and external regulations, including privacy requirements, Business Continuity Plans, etc.

　　Stakeholder Engagement:

　　Partners with business and IT to elicit, analyze, translate, and document business requirements, pain points or opportunities into IT requirements

　　Works with business partners to conduct paper-based design, solutioning sessions, and MVP taste-testing all along the life cycle from business demand to value delivery

　　Assesses near-term needs, using structured interview processes and consumer research methods to understand opportunities and help businesses establish priorities

　　Consult with product teams and propose alternative solutions. Advises on options, risks, costs versus benefits, and impact on other business processes and product priorities

　　Supports the BRM and Product Manager to facilitate both strategy and innovation planning with business stakeholders

　　WHAT MAKES YOU SUCCESSFUL

　　Bachelor's degree in business, information systems, or related discipline, or equivalent;

　　3+ years of relevant experience in business analysis, application solution design and testing in a relevant functional area

　　Project management experience

　　Business experience in a relevant function is beneficial

　　Experience working in an Agile/DevOps environment using design thinking methodology

　　Experience with effective communication at different levels in the organization and English

　　Experience working in a global environment and with virtual teams