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IT Field Technician
IT Field Technician-November 2024
Manchester
Nov 10, 2025
About IT Field Technician

  Who Are We?

  WASTE CONNECTIONS, Inc. (NYSE: WCN) – We are an integrated solid waste services company that provides solid waste collection, transfer, disposal and recycling services. We foster a work culture of Servant Leadership.

  Our goal is to create an environment where self-directed, empowered employees strive to consistently fulfill our constituent commitments and seek to create positive impacts through interactions with customers, communities, and fellow employees, always relying on our Operating Values as the foundation for our existence.

  Why you need to join us!

  CULTURE :   It’s a Great place to work! We work in an environment where empowered, self directed All-stars know what they do is important.

  INTEGRITY *: Our definition is "saying what you will do and then doing it!" We keep our promises to our customers and our employees.  *

  We have an opening in our Manassas, VA or Manchester, PA office for an IT Technician supporting our Eastern Region which includes Virginia, Pennsylvania, Maryland, and Delaware districts.

  This position will be responsible for responding to and resolving a wide variety of system related issues using helpdesk incident management software in order to enhance end user productivity. The Technician will install, configure, or maintain core WCI software applications, deploy new software releases and patches, setup new PCs and assist with telecom projects. Technician will also assist with management of billing software based on SQL databases.

  Preferred Qualifications:

  Bachelor’s Degree in Computer Science OR related field experience

  2 years or more of Network Administration OR willing to learn.

  Experience working with Microsoft O365 and Office Applications.

  Independent worker with the ability to manage multiple projects simultaneously.

  Strong communications skills a must.

  Strong customer service and time management skills.

  Minimum Requirements:

  Coverage of field locations, multiple sites across the state. will require up to 50% travel of your work schedule including overnight stays.

  Demonstrated proficiency in at least four of the following areas:

  Windows 10

  WYSE Winterms

  Citrix Server

  Telecom and Voip phones

  AV – conference rooms and TVs

  Printers / PC laptop / desktop support

  Cisco / Meraki routers / General Networking

  Essential Duties and Responsibilities:

  Provide tier 1 and 2 level support for workstations, including handling after hour calls as assigned.

  Installation, configuration and troubleshooting of TCP/IP networking.

  Configuration and troubleshooting of Microsoft Office Suite, PC and Laptop hardware configuration and troubleshooting.

  Maintain phone systems at multiple locations.

  Microsoft windows end user configuration (profiles, printers, application configuration).

  Cisco router installation and configuration.

  iPad, iPhone / Andriod device configuration, troubleshooting, and repair.

  Successful candidates are those who seek to thrive in an environment of operational excellence and accountability. We offer excellent benefits including: medical, dental, vision, flexible spending account, long term disability, life insurance, 401K retirement and unlimited opportunities to "Connect with Your Future."

  Waste Connections is an Affirmative Action/Equal Opportunity Employer (Minority/Female/Disabled/Veterans)

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