Job Description

　　Thermo Fisher Scientific Inc. is the world's largest service provider for scientific applications with annual sales of more than $40 billion and more than 120,000 employees in 55 countries. Our mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life science research, solving sophisticated analytical challenges, improving patient diagnostics and therapeutics or growing efficiency in their laboratories, we are here to support them.

　　IT Desk Site Support - System Analyst (m/w/d)

　　As a System Analyst (m/f/d), you are the first point of contact for our employees for all questions regarding hardware, systems as well as applications and support them with your expertise in solving IT problems.

　　Your tasks:

　　Responsible for end-user support (2nd level) and system availability within predefined timeframes within SLA targets.

　　Collaborate with global IT teams and participate in global IT roll-outs

　　Support business departments when issues arise and to identify potential improvements

　　Assist with change control and any infrastructure changes that help to improve functionality

　　User- and device management (e.g. hardware, licenses, equipment) including documentation

　　Attention to data and system security and privacy compliance

　　Alignment to compliance requirements (PCI, SOX) and all IT policies

　　Collaborate with site leader and management team

　　Daily participation in regional meetings

　　Your profile:

　　Completed IT education (Diploma in computer science, Bachelor Univ.) or similar

　　Work experience in the end-user support area or comparable areas

　　Very good knowledge of Windows operating systems and PC hardware

　　Experiences with Microsoft Office product family

　　Basic knowledge in network and server technology

　　Detailed and solution-oriented work style as well as flexibility

　　Ability to work under stress, sense of responsibility and good interpersonal skills

　　Good English skills

　　Our offer:

　　You can expect a multifaceted job in a dynamic and international environment. A workplace culture in which integrity, intensity, involvement and innovation are lived. A detailed induction and task-specific training are a matter of course for us. You yourself determine your future in our company - make your contribution to our joint success!

　　Each of our 120,000 exceptional individuals at Thermo Fisher Scientific tells a unique story. Join us and make your contribution to our unique mission.

　　Thermo Fisher Scientific is an equal opportunity employer committed to supporting underrepresented groups and does not discriminate based on ethnicity, color, religion, gender, sexual orientation, gender identity, national origin, disability or legally protected status.

　　Payment is according to collective agreement and overpayment according to qualification is possible.

　　Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.