The IT Business Senior Analyst is an intermediate-level position responsible for liaising between business users and technologists to exchange information in a concise, logical and understandable way in coordination with the Technology team. The overall objective of this role is to contribute to continuous iterative exploration and investigation of business performance and other measures to gain insight and drive business planning.

　　Responsibilities:

　　Formulate and define systems scope and objectives for complex projects and foster communication between business leaders and IT

　　Consult with users and clients to solve complex system issues/problems through in-depth evaluation of business processes, systems and industry standards and recommends solutions

　　Support system change processes from requirements through implementation and provide input based on analysis of information

　　Consult with business clients to determine system functional specifications and provides user and operational support

　　Identify and communicate risks and impacts, considering business implications of the application of technology to the current business environment

　　Act as advisor or coach to new or lower level analysts and work as a team to achieve business objectives, performing other duties and functions as assigned

　　Has the ability to operate with a limited level of direct supervision.

　　Can exercise independence of judgement and autonomy.

　　Acts as SME to senior stakeholders and /or other team members.

　　Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

　　Qualifications:

　　5-8 years of relevant experience

　　Experience in data analysis with intermediate/advanced Microsoft Office Suite skills

　　Proven interpersonal, data analysis, diplomatic, management and prioritization skills

　　Consistently demonstrate clear and concise written and verbal communication

　　Proven ability to manage multiple activities and build/develop working relationships

　　Proven self-motivation to take initiative and master new tasks quickly

　　Demonstrated ability to work under pressure to meet tight deadlines and approach work methodically with attention to detail

　　Education:

　　Bachelor's degree/University degree or equivalent experience

　　Negotiates, interacts and set agreements with global and local stakeholders.

　　Ensures the correct tracking and reporting regarding End of Vendor Support topics to avoid operational risk and compliance issues among the technology applications.

　　Coordinates different organizational teams to achieve several company goals.

　　Knows the SDLC and Demand Management procedure to ensure the correct creation and execution of technology projects.

　　Advanced english

　　Technology

　　Business Analysis / Client Services

　　Full time

　　Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

　　Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm) .

　　View the "EEO is the Law (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf) " poster. View the EEO is the Law Supplement (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .

　　View the EEO Policy Statement (http://citi.com/citi/diversity/assets/pdf/eeo_aa_policy.pdf) .

　　View the Pay Transparency Posting (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf)

　　Citi is an equal opportunity and affirmative action employer.

　　Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.