Location: Everett, WashingtonType: ContractJob #7255Overview:Our client is seeking an IT Analyst to join their growing team. The IT Analyst position must be detail-oriented and able to lead the development of or follow established processes and procedures to execute the needed responsibilities. This position is located in Everett, WA.Pay rate: $43.00 - $58.00Benefits:Sick Leave: 1 hour of paid sick leave for every 40 hours worked (sick leave can be used after 90 days of employment)EAP: Employee Assistance ProgramBenefit Options: Medical, HSA, Group Life/AD&D, Voluntary Life/AD&D, Voluntary Short-Term Disability, Voluntary Long-Term Disability, Voluntary Critical Illness, Voluntary Accident, 401k (eligible after 1 year and 1,000 hours worked - employer match up to 4%)Other benefits include the following: Calm App, Access Perks, Brio HealthResponsibilities:Participate as a major contributor and/or leader to several projects: Lifecycle PC Imaging - including procedures review and/or creation of procedures and implementation of documented procedures. Maintain/update all inventory records. Preparation work for the upcoming Transportation and Customer Experience move to a newly renovated facility. This will include readying all technological aspects of the facility for employee occupancy. Assist or lead the surplus of end-of-life technology assets. Lead in the replacement of end-of-life VoIP(cellular) devices. Answer customer calls and triage tickets, create tickets, reset passwords, answer questions, first call resolution or appropriate escalation. Monitor Service Desk and Network Operations Center Alerting Inboxes in real-time Configure and deploy laptops and cell phones. Complete daily activities for customer-impacting items (i.e., addressing hard disk space issues on virtual environment computers and shared computers).Requirements:Ability to self-manage and lead efforts after minimal instruction. Experience building out (imaging) and deploying desktops end-to-end, experience working in a Service Desk environment to address and resolve end-user software and hardware issues. Experience working with Windows 10, Microsoft Office 365, and Windows networking in a complex, fast-paced, multi-user environment. Must possess very strong customer service, communication, and writing skills. Must be responsible, organized, and able to self-direct with minimal guidance. Must be proficient with following written instructions (and completing check-lists, updating electronic records, work order tickets, etc.).Work sponsorship is not availableat this time. Third-party candidates will not be considered for this position.This position requires vaccination against COVID-19 unless an exception is granted for religious or medical reasons.ACS Professional Staffing will provide equal employment opportunities to all applicants without regard to the applicant's race, color, religion, sex, gender, genetic information, national origin, age, veteran status, disability status, or any other status protected by federal or state law. The company will provide reasonable accommodation to allow an applicant to participate in the hiring process if so requested.If you have any questions about the job posting, please contactIf you have any questions about our Reasonable Accommodation Policy, please feel free to email