IT Academic Technology Coordinator (aHEO) - Hunter College Campus Schools

　　Job ID

　　27879

　　Location

　　Hunter Campus Schools

　　Full/Part Time

　　Full-Time

　　Regular/Temporary

　　Regular

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　　POSITION DETAILS

　　This position report to IT Manager. In addition to the CUNY title overview, responsibilities will include but are not limited to the following:

　　As part of the HCCS IT team will conduct assessment of end-point vulnerabilities and perform work to remediate issues.

　　Using various systems (Asset Inventory, Service Desk, Vulnerability Management, etc.) will help to maintain up-to-date records and accurate inventories.

　　Will provide in-person support to faculty, students and staff on various cyber-security issues. Assists faculty, students and staff, with use of cyber-security tools and techniques to support educational and institutional goals.

　　Support efforts to raise awareness of cyber-security-best practices among the HCCS community.

　　May conduct research to help develop base images for various endpoint environments.

　　Prepare appropriate FAQ and user guides.

　　May act as liaison with other ICIT Staff and areas, such as Systems and Network Administration, Media Services and Capital Projects, User Services, Application and Database Services, and ICIT Directors at Hunter Campuses, to evaluate and escalate reported problems, and disseminate information notices.

　　QUALIFICATIONS

　　Bachelor's Degree required.

　　Ability to work with wide range of people; possess excellent customer service skills

　　Ability to work both independently and collaboratively with colleagues

　　Possesses good computer skills both in Windows & Mac OS

　　Ability to prioritize a number of tasks

　　Possesses effective written and oral communication skills

　　CUNY TITLE OVERVIEW

　　Provides support to students and faculty in the use of instructional systems, software, and programs.

　　Researches and prepares program materials, FAQs, and user guides

　　Provides telephone and/or email support for faculty and student users of instructional systems, software, and programs

　　Develops training materials and delivers orientation/training sessions

　　Maintains on-line information on web sites

　　Acts as liaison to related areas such as CUNY's Computer and Information Services area, to evaluate and escalate reported problems, and disseminate information notices

　　Assists faculty with use of instructional technology to support educational goals

　　Performs other duties as assigned.

　　Job Title Name: IT Academic Technology Coordinator

　　CUNY TITLE

　　Assistant to HEO

　　FLSA

　　Non-exempt

　　COMPENSATION AND BENEFITS

　　Salary commensurate with education and experience $44,411 - $57,517.

　　CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.

　　HOW TO APPLY

　　Applications must be submitted online by accessing the CUNY Portal on City University of New York job website www.cuny.edu/employment. To search for this vacancy, click on SEARCH ALL POSTINGS and in SEARCH JOBS field, enter the Job Opening ID number 27879

　　Click on the "APPLY NOW" button and follow the application instructions. Current users of the site should access their established accounts;. New users should follow the instructions to set up an account.

　　Please have your documents available to attach into the application before you begin. Note, the required material must be uploaded as ONE document under CV/ Resume (do not upload individual files for a cover letter, references, etc.). The document must be in .doc, .docx, .pdf, .rtf, or text format- and name of file should not exceed ten (10) characters – also DO NOT USE SYMBOLS (such as accents (é, è, (â, î or ô), ñ, ü, ï , –, _ or ç)).

　　Incomplete applications will not be considered. Please include:

　　Cover Letter and/ or Statement of scholarly interests

　　Curriculum Vitae/ Resume

　　Names and contact information of 3 references

　　Upload all documents as ONE single file-- PDF format preferred

　　CLOSING DATE

　　The search will remain open until the position is filled. The committee will begin reviewing complete applications on February 8, 2024. Applications submitted after the deadline will only be considered if the position/s remain open after initial round.

　　JOB SEARCH CATEGORY

　　CUNY Job Posting: Managerial/Professional

　　EQUAL EMPLOYMENT OPPORTUNITY

　　CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.