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Investigator Assistant
Investigator Assistant-March 2024
Norfolk
Mar 29, 2026
About Investigator Assistant

  WARNING: Please beware of phishing scams that solicit interviews or promote work-at-home opportunities, some of which may pose as legitimate companies. Elevance Health requires a completed online application for consideration of employment for any position. We will never ask you for a credit card, send you a check, or ask you for payment as part of consideration for employment.

  Investigator Assistant

  Job Family: Enterprise Operations

  Type: Full time

  Date Posted:Jan 23, 2024

  Anticipated End Date:Feb 23, 2024

  Reference: JR99866

  Location:

  GA, ATLANTA

  VA, NORFOLK

  Description

  Investigator Assistant

  Supports the Payment Integrity line of business

  Location: This position will work a hybrid 1 schedule with 1-2 days in office per week. The ideal candidate will live within 50 miles of our Atlanta, GA or Norfolk, VA locations.

  Carelon Payment Integrity is a proud member of the Elevance Health family of companies, Carelon Insights, formerly Payment Integrity, is determined to recover, eliminate and prevent unnecessary medical-expense spending.

  The Investigator Assistant is responsible for providing administrative support to the investigative unit and performing research on data to assist in identifying cases of potential overpayment or abuse.

  How you will make an impact:

  Collects, researches, and validates bills and claims data against relevant guidelines.

  Assists in preparation of statistical and financial analysis reports. Requests medical records and additional documentation required for investigation.

  Completes initial file set-up and tracks cases.

  Processes and tracks all incoming reimbursement checks. Assists in managing fraud hotline calls.

  Provides administrative support for investigative management and staff.

  Minimum Requirements

  Requires a HS diploma or equivalent and minimum of 1 year experience; or any combination of education and experience, which would provide an equivalent background.Preferred Qualifications

  Experience using Excel is preferred.

  Experience using Microsoft Word is preferred.

  Medical coding/ billing experience preferred.

  Investigative background (law enforcement, private investigations) is preferred.

  Knowledge of internal department systems preferred.

  Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

  Who We Are

  Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

  How We Work

  At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.

  We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

  Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. Candidates must reside within 50 miles or 1-hour commute each way of a relevant Elevance Health location.

  The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.

  Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact [email protected] for assistance.

  EEO is the Law

  Equal Opportunity Employer / Disability / Veteran

  Please use the links below to review statements of protection from discrimination under Federal law for job applicants and employees.

  EEO Policy Statement

  Know Your Rights

  Pay Transparency

  Privacy Notice for California Residents

  Elevance Health, Inc. is anE-verify Employer (https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf)

  Need Assistance?

  Email us ([email protected])

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