Agency Workers' Compensation Board

　　Title Investigative Officer 1, WCB item #3265

　　Occupational Category Enforcement or Protective Services

　　Salary Grade 16

　　Bargaining Unit PS&T - Professional, Scientific, and Technical (PEF)

　　Salary Range From $56550 to $71979 Annually

　　Employment Type Full-Time

　　Appointment Type Permanent

　　Jurisdictional Class Competitive Class

　　Travel Percentage 60%

　　Workweek Mon-Fri

　　Hours Per Week 37.5

　　Workday

　　From 8:30 AM

　　To 4:30 PM

　　Flextime allowed? No

　　Mandatory overtime? No

　　Compressed workweek allowed? No

　　Telecommuting allowed? Yes

　　County Monroe

　　Street Address Compliance and Litigation, Enforcement Unit

　　130 Main Street West

　　City Rochester

　　State NY

　　Zip Code 14614

　　Minimum Qualifications Candidates must be reachable on the appropriate Civil Service eligible list.ORCandidates must have permanently served at least one year in a title designated as appropriate for transfer in accordance with Section 70.1 of the Civil Service law.ORIndividuals certified eligible for the 55b/c program under the Governor’s Program to Hire Persons/Veterans with Disabilities pursuant to Section 55b/c of the Civil Service Law will also be considered. To be considered, you must meet the minimum qualifications and provide a copy of your letter of eligibility with your response.Open Competitive: five years of experience in a field investigative position conducting interviews of witnesses and others, taking written statements and affidavits, collecting and analyzing physical and documentary evidence, and preparing detailed written reports of investigative findings. Substitutions: an associate’s degree in criminal justice or related field may substitute for two years of qualifying experience. A bachelor’s degree in criminal justice or related field may substitute for four years of qualifying experience. Related fields include: law enforcement, police science, criminal justice administration, criminology, criminal investigation, police studies, public justice, forensic accounting, forensic psychology, forensic science, and economic crime management.

　　Duties Description Duties include but are not limited to:• Visit individuals, businesses, and agencies to gain info / documentation, and to secure employer cooperation and compliance.• Demonstrate through daily usage, a mastery of relevant information technology, including but not limited to the Investigator Mobile Application, IC2, CIS, and Insurance Compliance Investigation Maintenance; research engines; and solid knowledge of Workers’ Compensation Law as relates to enforcement unit procedures and related claims processes. Stay abreast of enforcement-related Workers’ Compensation Board program requirements.• Proper use of Board issued equipment, such as iPad and iPhone, as designated in enforcement procedures and manuals.qw• Make phone calls, e-mails, faxes + various forms of written correspondence to gain/report info. Complete a 980• Write clear, concise, factual reports.• Serve all legal documents including stop-work orders and subpoenas timely.• Answer routine questions from the public in a polite and professional manner.• Complete investigations and corresponding reports in a timely manner.• Pro-active investigation of suspected non-compliance and quick/decisive response to perceived problems.• Maintain good working relationships with supervisor and co-workers. Reports difficulties with specific assignments to supervisor immediately, support other team members to maximize unit effectiveness.• Keeping up a professional attitude and appearance at all times.• Maintain accurate records of activity using the Investigator Mobile Application and IC2. Safeguard the confidentiality of records, procedures, and persons.• Exercise good judgment when: preserving safety; judging feasibility / predicting likely outcome of contemplated actions; refining and improving investigative techniques.• Attend all agency/unit required meetings and training sessions.• Timely completion of all mandatory SLMS training classes.Travel is throughout Rochester. There is no overnight travel for this position.

　　Additional Comments Please Note: A hybrid telecommuting schedule can be discussed with the hiring manager during the interview.The Workers’ Compensation Board (Board) is an equal opportunity employer. The Board does not discriminate based upon age, race, creed, color, national origin, sexual orientation, gender identity or expression, religion, military or veteran status, sex, disability (including pregnancy-related conditions), predisposing genetic characteristics, familial status, marital status, status as a victim of domestic violence, or other applicable legally protected characteristics. The Board is dedicated to eliminating injustices and ensuring diversity in our workforce so we can better serve our staff and create a space where all feel safe to be themselves. To help meet those goals, we encourage applicants from marginalized communities to apply. We are looking for candidates who are committed to working in and contributing to an environment that fosters a sense of belonging, as well as inclusion, and celebrates people of all backgrounds, identities, experiences, and perspectives.

　　Some positions may require additional credentials or a background check to verify your identity.

　　Name Recruitment Unit

　　Telephone

　　Fax 518-486-6364

　　Email Address [email protected]

　　Address

　　Street Human Resources Management

　　328 State Street

　　City Schenectady

　　State NY

　　Zip Code 12305

　　Notes on Applying Qualified candidates should send a letter of interest and resume which lists your actual Civil Service title, salary grade and specific verifiable information as to how you meet the minimum qualifications to be eligible to apply for this position. Please send your application to [email protected] (email applications are preferred). It is important that you reference the WCB Item #3265 in the subject line of your email to ensure receipt of your application. (Please do not reference the Vacancy ID No.)