Job Description

　　This position is passionate about service delivery excellence for Unity Lab Services! Specific activities relative to the job function include using our Inventory Manager (IM) system for order entry, order management, stockroom scanning, receipt of replenishment material, and stockroom maintenance. Engaging with the customer daily to provide updates on deliveries, potential shortages, expedited shipments, and possible new stockroom requests. Producing and updating reports through IM and Excel, to illustrate shortages, back orders and expedite requests.

　　This position requires proof of Covid-19 vaccination.

　　Responsibilities:

　　Position responsibilities may include any of the below tasks or a combination of these tasks;

　　• Stockroom management, scanning, dispensing of products, and coordination of affiliated stockroom activities.

　　• Perform on-site program replenishments and disbursements.

　　• Perform stockroom duties to include receiving, put-away, stock rotation, cycle counts, expediting, and other functions according to customer requirements.

　　• Provide customer service updates via verbal communication, email, and the use of whiteboards in our stockrooms if available.

　　• Act as the initial point of contact for items such as new material requests, stock-outs, or issues involving product quality.

　　• Frequent communication with customers, supervisor, and site sales representative.

　　• Promote a safe work environment through various safety initiatives within functional areas and completion of assigned training.

　　• Participate in individual or group projects that can include, cost savings analysis, learning groups, writing, job training methods, and leading team meetings.

　　• Report internal/external metrics to Site Supervisor/Manager

　　• Maintain safety awareness, by maintaining and or authoring work instructions, assisting with Job Hazard Assessments, and performing PPE assessments

　　• Provide technical expertise and training to other ULS staff

　　• Follow well-defined procedures as outlined by Best Practices, SOP's & work instructions. Take direction from Leadership regarding daily duties.

　　• Independently makes decisions and applies available resources to meet customer requirements.

　　• Analyzes/maintains/reconciles various reports to ensure internal and external requirements are met.

　　• Demonstrates proficiency at collecting, communicating and explaining job or site specific performance metrics

　　• Communicates any customer issues or potential problems

　　• Promotes personal growth and development by staying abreast of new policies and improvements without the presence of site trainer and management team

　　• Listens to customer concerns, effectively diffuses dissatisfaction, and quickly identifies course of action with a goal of first call resolution within established turnaround times

　　• Works optimally with a diverse cross-functional team

　　• Embraces Practical Process Improvement (PPI) methodologies

　　• Access & use Thermo Fisher Scientifics' Intranet and SharePoint document management system.

　　• Positively represent Thermo Fisher Scientific at all times throughout customer locations.

　　• Attend required training sessions.

　　• Participate in projects and perform additional tasks as assigned.

　　• Reads and understands GMP SOP's and completes training when required.

　　How will you get here?

　　Education:

　　Must possess a High School Diploma or GED.

　　Knowledge, Skills, and Abilities:

　　• 1 to 2 years of experience

　　• Must be detailed, a problem-solver, and provide quick resolution

　　• Must possess time management, organization, and decision-making skills

　　• High level written, verbal, and presentation skills

　　• Possess excellent interpersonal skills to harmonize with customers and various levels of the customer's organizations

　　• Proactive in your approach to problem-solving and can operate independently in resolving a variety of routine and non-routine issues

　　• Experience with Microsoft Office Suite (Outlook, Excel, Word, PowerPoint, etc.)

　　• Experience in a laboratory setting or services preferred

　　• Must possess the operating skills to use hand-held scanners and learn to enter data in various systems

　　• Displays a high level of confidentiality for both customers and Thermo Fisher

　　• Must maintain Thermo Fisher Scientifics' Four-I Values

　　Apply today! http://jobs.thermofisher.com

　　Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

　　We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

　　Accessibility/Disability Access

　　Job Seekers with a Disability: Thermo Fisher Scientific offers accessibility service for job seekers requiring accommodations in the job application process. For example, this may include individuals requiring assistance because of hearing, vision, mobility, or cognitive impairments. If you are a job seeker with a disability, or assisting a person with a disability, and require accessibility assistance or an accommodation to apply for one of our jobs, please submit a request by telephone at 1-855-471-2255. Please include your contact information and specific details about your required accommodation to support you during the job application process.

　　This telephone line is reserved solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes, such as not being able to get into the career website, following up on an application, or other non-disability related technical issues will not receive a response.

　　Compensation and Benefits

　　The hourly pay range estimated for this position based in California is $21.44-$32.16.

　　This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes:

　　A choice of national medical and dental plans, and a national vision plan, including health incentive programsEmployee assistance and family support programs, including commuter benefits and tuition reimbursementAt least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policyRetirement and savings programs, such as our competitive 401(k) U.S. retirement savings planEmployees' Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount

　　For more information on our benefits, please visit: https://jobs.thermofisher.com/global/en/total-rewards