Description

　　GENERAL PURPOSE OF THE JOB

　　Responsible for operations matters for specific International customers or projects. The individual works with all personnel to ensure the demands of the project are met. Communicate expectations of the customer to Workstrings management.

　　ESSENTIAL DUTIES AND RESPONSIBILITIES

　　Meet with customers to review scope of project for pre-planning purposes

　　Ensure all necessary equipment for projects are available within the time frame

　　Coordinate shipping and receiving through international customer correspondence

　　Expedite equipment as necessary to fulfill international customer demands

　　Maintain records of in-process order activities

　　Update dispatchers, operations managers and inventory control personnel of significant events

　　Inspect or have equipment inspected, delivered, repaired or modified as necessary

　　Generate customer order forms, ARW, inspection criteria forms, delivery tickets, purchase orders, repair tickets and rental return tickets as necessary

　　Assist in maintaining inventory control accuracy

　　Communicate with international customers and vendors regarding equipment location and status

　　Provide shop operations and transportation personnel direction regarding items for shipping and receiving

　　Interact with accounting personnel regarding accounts receivable and accounts payable as necessary for the project

　　Notify QA personnel on status of repaired or modified equipment

　　Follow and adhere to QA/HSE policies and procedures

　　Available to travel to international locations as needed

　　Other duties as assigned by superiors

　　T ECHNICAL SKILLS

　　Knowledge of company equipment

　　Good verbal and writing communication skills

　　Skill to use a personal computer and various software packages

　　Ability to establish priorities, work independently and proceed with objectives without supervision

　　Ability to handle and resolve recurring problems

　　BEHAVIORAL ABILITIES

　　Business Acumen: Knowledge of general business practices as well as knowledge of the organization’s functioning. An understanding of organizational culture and the ability to function effectively within its social structure.

　　Communication: Interacting with others through verbal and non-verbal means to present information in an engaging and understandable manner. Using listening and other attending behaviors to gain a shared understanding of the topic at hand.

　　Customer Engagement: Engaging external customers and internal resources to achieve mutually beneficial outcomes in a way that provides an optimal experience for the customer

　　Decision Making: Making high quality decisions in a timely manner, usually with less data and analysis than might be desired.

　　Leading Others : Acting in a leadership position to achieve desired results by inspiring trust in others, providing clear direction, and effectively attracting and deploying talent.

　　Project Management: Effectively managing a project from the planning stage to completion with an emphasis on quality during the process. Using organizational resources, processes, and policies effectively.

　　Technical Expertise: Synthesizing knowledge of the field and presenting it in an appropriate manner. Handling collection, analysis, and presentation of organizational data that enhances decision making. Having a technical impact beyond the immediate department or group.

　　EXPERIENCE

　　2 years related experience preferredThe above statements are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified; nothing restricts the company’s right to change, assign, or reassign duties and responsibilities at any time or for any reason.

　　Excellent Benefits : Medical, Dental, Vision, Disability, Life, Matching 401(k)

　　To be considered for this position, please select the link “Apply for this job on-line