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Internal Communications Associate
Internal Communications Associate-March 2024
New York
Mar 28, 2026
About Internal Communications Associate

  Internal Communications Associate ( 2400001J )

  Primary Location : UNITED STATES-NY-New York

  Organization : Equitable

  Schedule : Full-time

  Description

  At Equitable, our power is in our people.

  We’re individuals from different cultures and backgrounds. Those differences make us stronger as a team and a force for good in our communities. Here, you’ll work with dynamic individuals, build your skills, and unleash new ways of working and thinking. Are you ready to join an organization that will help unlock your potential?

  The Internal Communications Associate is an integral part of the Internal Communications team at Equitable. The associate is responsible for proactively sourcing and writing content across a variety of digital channels and platforms, including internal websites, newsletters, video, social media, emails and memos, and digital message boards.

  The associate will work with business groups across Equitable to proactively source ideas and write and publish content that helps tell the story of our business through straightforward news reporting as well as through the words of our employees and financial professionals.

  The associate also serves as the lead administrator for the team, and schedules weekly editorial content meetings and maintains the overall editorial calendar and records. The associate will create weekly intranet metrics reports and make content recommendations based on the data, and also help with other reporting as needed, such as content audits.

  Primary responsibilities:

  Proactively source story ideas and content from company business areas, according to their needs, and contribute new content ideas consistent with the overall communications and content strategy

  Collaborate with internal and external communications team members to write, edit and publish short and long form content for the company’s multiple internal channels

  Ensure internal messages are communicated to employees in a clear, timely and effective manner

  Ensure quality, technical, company style and web standards are met for all written content

  Use various communications technology applications to create and publish content in companywide channels

  Track and present metrics and oversees metric reports associated with internal communications/engagement activities

  Participate in team meetings to align with the creative process and ensure adherence to strategic direction

  Serve as team administrator and oversee and maintain editorial calendar and schedule team meetings

  The base salary range for this position is $81,000 - $121,000. Actual base salaries vary based on skills, experience, and geographical location. In addition to base pay, Equitable provides compensation to reward performance with base salary increases, spot bonuses, and short-term incentive compensation opportunities. Eligibility for these programs depends on level and functional area of responsibility.

  For eligible employees, Equitable provides a full range of benefits. This includes medical, dental, vision, a 401(k) plan, and paid time off. For detailed descriptions of these benefits, please reference the link below.

  Equitable Pay and Benefits: Equitable Total Rewards Program (https://portal.equitable.com/appentry/EDoxRedirect?node_id=A2023013000001)

  Qualifications

  Minimum Qualifications:

  5 years of professional business experience, preferably in financial services

  5 years of business writing to internal and external audiences

  Proficient use of all Microsoft Office products (including SharePoint, Viva Engage and Teams) and other commonly used design and communication tools (such as content management systems and Poppulo)

  Preferred Qualifications:

  Bachelor's degree (business, journalism or communications preferred)

  Comfortable with communications technology and creating and publishing content in companywide channels, especially the intranet, internal social media and email

  Expertise in crafting a coherent, comprehensive, compelling, accurate, concise narrative from multiple and varied sources of input

  Experience in both formal business writing and lighter, engaging stories that attract and appeal to audiences of all workforce generations

  Maintain confidentiality, promote integrity and adhere to Equitable’s Code of Conduct and ethical standards

  Ability to work onsite in New York City at Equitable headquarters (1345 Sixth Avenue) at least two to three days per week

  Skills:

  Client Relationship Management: Knowledge of client relationship; ability to address issues critical issues to meet client needs and maintain engaged, partnering relationship with business partners and clients

  Communicating Complex Concepts: Knowledge of effective presentation tools and techniques to ensure clear understanding; ability to use summarization and simplification techniques to explain complex technical concepts in simple, clear language appropriate to the audience.

  Copywriting and Editing: Knowledge of copywriting and editing; ability to write, review and edit texts and documents to promote marketing.

  Data Gathering and Analysis: Knowledge of data gathering and analysis tools, techniques and processes; ability to gather and analyze data on the learning needs of a target population.

  Managing Multiple Priorities: Knowledge of effective self-management practices; ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation.

  Storytelling: Knowledge of concepts and ability to plan, create and present business proposals, initiatives and ideas by storytelling actual business scenarios that are situation-specific, engaging, memorable and persuasive as compared to one-way, fact-based presentations.

  Diversity, Equity and Inclusion: Demonstrates a commitment to Diversity, Equity and Inclusion by treating everyone with respect and dignity, ensuring all voices are heard and advocating for change.

  ABOUT EQUITABLE

  At Equitable, we’re a team of over ten thousand strong; committed to helping our clients secure their financial well-being so that they can pursue long and fulfilling lives.

  We turn challenges into opportunities by thinking, working, and leading differently – where everyone is a leader. We encourage every employee to leverage their unique talents to become a force for good at Equitable and in their local communities.

  We are continuously investing in our people by offering growth, internal mobility, comprehensive compensation and benefits to support overall well-being, flexibility, and a culture of collaboration and teamwork.

  We are looking for talented, dedicated, purposeful people who want to make an impact. Join Equitable and pursue a career with purpose.

  Equitable is committed to providing equal employment opportunities to our employees, applicants and candidates based on individual qualifications, without regard to race, color, religion, gender, gender identity and expression, age, national origin, mental or physical disabilities, sexual orientation, veteran status, genetic information or any other class protected by federal, state and local laws.

  NOTE: Equitable participates in the E-Verify program.

  If reasonable accommodation is needed to participate in the job application or interview process or to perform the essential job functions of this position, please contact Human Resources at (212) 314-2211 or email us at [email protected] .

  Req ID: 2400001J

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