Job Posting:
Ferguson is North America’s leading value-added distributor across residential, non-residential, new construction and repair, maintenance, and improvement (RMI) end markets. Spanning 34,000 suppliers and more than one million customers, we deliver local expertise, value-added solutions, and the industry’s most extensive portfolio of products. From infrastructure, plumbing, and appliances, to HVAC, fire protection, fabrication, and more, we make our customers’ complex projects simple, successful, and sustainable.
Ferguson is seeking the right individual to fill an immediate need for an Integration Specialist. This position will be crucial in ensuring the success of municipal metering projects, providing essential technical support, and collaborating closely with the sales and leadership team. The ideal candidate will excel in written and oral communication, as well as develop the ability to train customers, troubleshoot issues, and deploy systems in conjunction with Badger Meter’s process.
Please Note:
Incumbent must be based in Louisiana.
Remote role with occasional office visits and travel to client sites.
Position is approximately 80% remote and 20% travel.
Majority of travel concentrated in the Louisiana market.
Occasional overnight travel required.
Key Responsibilities:
Collaborate with cross-functional teams to seamlessly integrate metering solutions into municipal projects.
Design, implement, and troubleshoot system integrations to meet project requirements.
Ensure compatibility and interoperability of integrated systems.
Develop and maintain a detailed project schedule for all sites involved in the project.
Perform training to internal and external customers on the operation, theory, and troubleshooting of the meter reading system.
Provide technical product support and troubleshooting as needed with utility field technicians, customers, and vendors.
Attend project meetings in person or via conference call.
Qualifications:
Bachelor’s Degree is preferred but not required.
Experience on a customer service team, including a strong working knowledge of service processes, policies, techniques, and applicable regulations required.
Excellent verbal and written communication skills.
Ability to work in a challenging environment with strong organizational skills.
Polite, confident, tactful, patient, and diplomatic while dealing with complex problems.
Ability to develop and deliver effective presentations to groups.
Proficient in Microsoft Office software (Outlook, Word, Excel, PowerPoint, Project, SharePoint, etc.)
Experience with Salesforce is preferred but not required.
Ability to travel.
Ferguson is dedicated to providing meaningful benefits programs and products to our associates and their families—geared toward benefits, wellness, financial protection, and retirement savings. Ferguson offers a competitive benefits package that includes medical, dental, vision, retirement savings with company match, paid leave (vacation, sick, personal, holiday, and parental), employee assistance programs, associate discounts, community involvement opportunities, and much more!
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Pay Range:
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$2,925.00 - $6,325.00
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Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles.
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This role is Bonus or Incentive Plan eligible.
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The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.
Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity.
Equal Employment Opportunity and Reasonable Accommodation Information (https://www.ferguson.com/content/careers/reasonable-accommodation)
Ferguson is a project success company providing expertise, solutions and products from infrastructure, plumbing and appliances to HVAC, fire, fabrication and more. As a leading value-added distributor of residential and commercial plumbing supplies and pipe, valves and fittings in the U.S., we exist to make our customers’ complex projects simple, successful and sustainable. The professionals we serve help transform the world we live in, and we are their trusted partners with the scale to provide peace of mind.
Founded in 1953, Ferguson is part of Ferguson plc, which is listed on the New York Stock Exchange (NYSE: FERG) and London Stock Exchange (LSE: FERG). With approximately 36,000 associates across 1,700 locations, Ferguson plc serves customers in all 50 states, Canada, Puerto Rico, Mexico and the Caribbean.