Intake Worker

　　+ + Job Tracking ID: 512690-871951

　　Job Location: New York, NY

　　Job Level: Entry Level (less than 2 years)

　　Level of Education: High School/GED

　　Job Type: Full-Time/RegularDate Updated: January 22, 2024

　　Years of Experience: Less Than 1 Year

　　Starting Date: ASAP

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　　Job Description:

　　Cayuga Centers is hiring immediately for an Intake Worker!

　　Earn $49,850/annually

　　Location: New York, NY

　　Join the nation’s largest foster care program for refugee children and make a difference by providing a welcoming, stable and safe intake process for Unaccompanied Children entering our program.

　　About Cayuga Centers

　　Cayuga Centers is an accredited non-profit, human services agency dedicated to family support and preservation, trauma-informed care, and serving vulnerable populations with the most unique needs. Founded in 1852 in Auburn, NY, we have a long history of delivering high-quality and innovative services to individuals, children, youth and families. We have offices in 10 cities and serve over 10,000 individuals and families annually. Join us!

　　At Cayuga Centers, we embrace Diversity, Inclusion, and Belonging (DIB). We do this by taking a firm stance against hatred, inequality, bias, and injustice. We do this by providing our staff with the training, coaching, and resources necessary to grow and serve with cultural humility, acceptance, and understanding. We are responsive to the diverse needs of those we serve and staff, and are committed to ensuring that everyone feels respected, valued, and a sense of belonging.

　　Department Description

　　This is a transitional foster care program for Unaccompanied Children (UC) under the supervision of the Office of Refugee Resettlement (ORR). An Unaccompanied child (ages 0-17) has fled their home country and crossed the US southern border without an adult. During their stay with us, we provide medical care, case management, life skills classes and mental health services.

　　The Intake Workers serve some of the most vulnerable minors in the world and play a critical role in coordinating the intake/admissions process for each minor that enters our program. The Intake Worker will coordinate the initial program orientation, preparation of materials and supervision of minors and documentation needed during the Intake admissions process.

　　How you get to use your skills…

　　Review and confirm names of minors entering our program and admit them in the UC portal as they arrive at our facility

　　Confirm the number and names of minors expected in admissions daily

　　Collect and confirm all Foster Parents Placements upon minor admission with Foster Home Recruiters and Licensors Department

　　Confirm food is available for each intake

　　Create minors admissions STRIDE folder

　　Assemble Placement Authorization and Medical Authorization Form information and brochure are complete with minor demographics and provided to Foster parents

　　Facilitate Welcome & Intake Orientation

　　Responsible for assisting and completing intake tasks, as assigned by management

　　Assure all Property Inventory upon admission arrival is collected

　　Assure Property Inventory upon admissions is documented and placed in safe

　　Provide, prepare and document Clothing Given upon admissions

　　Assure all paperwork is collected from ORR upon arrival and admissions

　　Assure completion of minors Admissions Stride Folder

　　Perform initial intake assessment and interpret results providing recommendations and information to all departments regarding any important information provided by each minor

　　Assess if a minor needs emergency care upon assessment

　　Assist with rapid COVID-19 testing during Intakes

　　Evaluate any immediate safety concerns for minor and/or agency

　　Serve as liaison for Foster Home Recruiters and Licensors department and Foster Parents during Intake Admissions. Providing them with documents and orientation of their responsibilities

　　Provide daily inventory count of clothing and supply usage during intake

　　Report intake completion daily

　　Attend and complete all required training

　　Responsible for maintaining the privacy and confidentiality of Protected Health Information of service recipients in any form (e.g., computer access, conversation, document)

　　Responsible for complying with rules and regulations governing access to Protected Health Information under HIPAA. Access to Protected Health Information is limited to the extent required to perform responsibilities effectively and efficiently. No access will be permitted unnecessarily. The essential job functions as described, herein, dictate the level of access, use, and disclosure of confidential information

　　Perform other duties as requested by your immediate supervisor or the Chief Executive Officer

　　Respond in a positive and respectful manner to diversity, among the agency’s service population and staff

　　Schedule:

　　Non-Exempt

　　Regular hours are typically 3:00pm-11:00pm, but hours will vary based on youth and program needs

　　Must be flexible to meet program needs

　　On-call rotation required

　　Experience and Skills:

　　Associates degree preferred or High School diploma required

　　Experience working in a busy human services office - strongly preferred

　　Bilingual in English-Spanish required. All agency documents and records are in English, so English writing proficiency is required. Position itself requires Spanish speaking, writing, and reading proficiency

　　Ability to work well with people from many cultures including recent immigrants, non-English speakers, and LGBTQ children; strong teamwork skills

　　Strong skills in Microsoft Office, Google Workspace; Strong data entry, documentation and proofreading skills

　　Strong communication and organizational skills, with an ability to handle numerous tasks

　　Ability to handle confidential material in a responsible manner

　　Demonstrated ability to perform duties with minimal supervision and to exercise greater judgment

　　Competency to make imperative decisions

　　Familiarity with OCFS, OPWDD, OMH, and other relevant municipal and state agencies

　　Ability to travel to other agency locations as required

　　PHYSICAL REQUIREMENTS:

　　Computer work requires sitting at a desk for long periods of time

　　Time on your feet for up to several hours a day

　　Lifting up to 50 pounds

　　Travel within the 5 boroughs

　　Benefits

　　160 hours of vacation time; 12 Sick Days per year

　　10 Holidays, 3 Personal Days, Medical Appointment Time

　　Medical, dental, and vision insurance

　　Pet and Legal insurance

　　Employee Assistance Program

　　FSA, Transit, and Parking savings accounts

　　Supplemental life insurance, critical illness, enhanced short-term disability benefits

　　401(k) match up to 6 %

　　Corporate Discounts Program

　　Sick Leave Pool

　　Identity Protection

　　Why Cayuga Centers?

　　Certified Great Place to Work ®

　　Workplace Wellness Award Finalist

　　COA Accredited

　　Implement best practices and evidence-based interventions

　　Committed to employee professional development and advancement

　　We embrace change, innovation and opportunities

　　Our diverse workforce acts and leads with human sensitivity and respect

　　Large and growing national footprint

　　We maintain a drug-free workplace and perform pre-employment drug testing