Salary: 18.42-27.64 USD

　　Facility: LIFE PACE OLV

　　Shift: Shift 1

　　Status: Full Time FTE: 1.000000

　　Bargaining Unit: ACE Associates

　　Exempt from Overtime: Exempt: No

　　Work Schedule: Days

　　Hours:

　　Flexible 8:00am-4:00pm, 8:30am-4:30pm or 9:00am-5:00pm M-F. May have occasional evening or weekend as needed to meet needs of the position and department.

　　Summary:

　　The primary purpose of this position is to increase enrollment of potential participants to Catholic Health's LIFE Program, a Program for All-Inclusive Care for the Elderly program while incorporating the philosophy and mission of Catholic Health. This position will be responsible for receiving pre-enrollment information from individuals who express an interest in the LIFE program. This includes providing an explanation of LIFE, eligibility requirements, the philosophy and mission of the program as well as the services provided. Conducts facility tours, in-home intake assessments and program education. Works collaboratively with Community Liaison to build relationships with community referral sources and other key stakeholders. Must possess strong interpersonal communication and customer service skills related to a geriatric population.

　　Responsibilities:

　　EDUCATION

　　Associates Degree or equivalent post-secondary education required

　　Bachelor's Degree preferred

　　EXPERIENCE

　　Two (2) years of healthcare/social services/human services preferred

　　Two (2) of customer service or sales experience required

　　One (1) year of experience working with frail elderly population preferred

　　KNOWLEDGE, SKILL AND ABILITY

　　Working relationship/knowledge of senior health issues and the Program's service area

　　Fluency in Spanish preferred

　　Must possess a valid driver's license and have a car available for work use

　　Strong computer skills required including word processing, spreadsheets, presentations, and data base management

　　Willingness to learn new software applications

　　Strong written, verbal and interpersonal communication skills

　　Ability to work independently

　　Ability to work productively with all levels of personnel including physicians, families and care givers

　　Customer focus

　　Accountable/Results oriented

　　Integrity and respect for others

　　Possess active listening skills

　　Demonstrated commitment to work within the team of health professionals

　　WORKING CONDITIONS

　　Normal heat, light and safe working conditions typical of most office jobs

　　Travel between locations and prospective participant's homes will be required

　　May be exposed to unsanitary conditions in some home settings

　　May be exposed to high crime areas within the community, within the county serviced by the agency

　　Endures exposure to weather and temperature extremes

　　REQNUMBER: 26213