Job ID76756
LocationAurora, Colorado
Full/Part TimeFull-Time
Regular/TemporaryRegular
Why Work at Children's....
Here, it's different. Come join us.Children's Hospital Colorado has defined and delivered pediatric healthcareexcellence for more than 100 years.Here, the nation's brightest nurses, physicians, scientists,researchers, therapists, and care providers are creating the future ofchild health. With an optimist's outlook, a trailblazing spirit, and acelebrated history, we're making new strides every day.We've been Magnet-designated four times by the American Nurses CredentialingCenter and are consistently recognized among the nation's top 10 pediatrichospitals by U.S. News & World Report.As a national leader in pediatric care, we serve children and families fromall over the nation. Our System of Care includes four pediatric hospitals,11 specialty care centers, 1,300+ outreach clinics and more than10,000 healthcare professionals representing the full spectrum of pediatriccare specialties.Here, we know it takes all of us, every role, to deliver the bestpossible care to each child and family we treat.That's why we build our teams toward a foundation of equity in access,advancement, and opportunity. We know teams of individuals with differentidentities and backgrounds can nurture creativity and innovation. We know wecan see, treat, and heal children better when our team reflects thediversity of our patient population. We strive to attract and retain diversetalent because we know a truly inclusive and equitable workforce will help usone day realize our most basic calling: to heal every child who comesthrough oA career at Children's Colorado will challenge you, inspire you, andmotivate you to make a difference in the life of a child. Here, it'sdifferent.
Job Overview
The Insurance Verification Rep handles high risk insurance accounts inFinance. Verifies insurance policy benefit information and obtainsauthorization and precertification, prior to the patient's visit ornon-scheduled admission.
Additional Information
Department: Insurance VerificationHours per week: 40, eligible for benefitsShift: M-F 8:30am-5pm
Qualifications
EDUCATION - High School Diploma or EquivalentEXPERIENCE - Two years of customer service required, including one year in amedical office setting.
Responsibilities
POPULATION SPECIFIC CARENo direct patient care.ESSENTIAL FUNCTIONSAn employee in this position may be called upon to do any or all of thefollowing essential functions. These examples do not include all of thefunctions which the employee may be expected to perform.Focuses on insurance accounts identified as high risk by the department.Notifies insurance company of services being rendered and obtainsauthorization if applicable; ensures notification, authorization andverification is completed for each account.Completes and obtains insurance information and referrals; verifies policyinformation and obtains detailed benefit information; codes work listaccording to departmental guidelines.Updates and edits coverage information on non-scheduled or pre-admittedpatients.Assists in identifying problems; assures insurance information andappropriate referrals have been completely and accurately obtained.Participates in peer program development.Serves as a resource for co-workers and staff.Provides customer service in person by phone or email; assists customers,patients, families, providers, and staff with insurance questions orescalationMay work in conjunction with hospital departments to solve intradepartmentalissues.Assists on special projects as assigned by the Supervisor.
Other Information
COMPETENCIESDIVERSITY & INCLUSIVITY - Is sensitive to cultural diversity, race,gender, and other individual differences in the workforce; recognizes thevalue of diverse perspectives and experiences and foster a work environmentreflective of the community at large.BUILDING CUSTOMER LOYALTY - Meeting and exceeding internal or externalcustomer expectations while cultivating relationships that secure commitmentand trust.BUILDING PARTNERSHIPS - Developing and leveraging relationships within andacross work groups to achieve results.COMMUNICATION - Conveying information and ideas clearly and concisely toindividuals or groups in an engaging manner that helps them understand and...