The Instructional Designer plans, organizes, and develops best-in-class training curricula, materials, and programs to meet brand training needs.
RESPONSIBILITIES
Works with subject matter experts (SME) to develop learning programs and tools for stores, field team and support center personnel
Collaborates and works with operations, technical and field training teams to maintain core training and operational revisions
Support all Marketing initiatives as they relate to new product roll outs, LTO’s etc
Create supporting material/media (audio, video, simulations, role plays, games, etc) to be used in store and LMS
Devise modes of assessment, such as tests or quizzes, to measure the effectiveness of courses and materials
Supports Field Training Team with consistent templates and materials
Maintain project documentation and course folders and manage course/curricula updates
Participate in meetings and conference calls with the Training Team and designated project initiatives
Demonstrates strong degree of operational knowledge and works well with cross functional teams to ensure content accuracy
EDUCATION AND EXPERIENCE QUALIFICATIONS
Minimum High School or GED
4 year degree or equivalent work experience
2 Operations, training, marketing or operations support
REQUIRED KNOWLEDGE, SKILLS or ABILITIES
Excellent knowledge of learning theories and instructional design models Lesson and curriculum planning skills
Basic HTML and Flash programming knowledge
Solid knowledge of course development software and at least one Learning Management System
Visual design skills (Dreamweaver, Photoshop, Illustrator) and ability to storyboard
Ability to write effective copy, instructional text, audio scripts/video scripts
Significant experience designing for and facilitating instruction in person and in virtual formats
Extensive experience in at least one of the following eLearning development tools: Articulate Studio; Articulate Storyline; Adobe Captivate; Articulate Rise, Inking
Inspire Brands is a multi-brand restaurant company whose portfolio includes more than 32,000 Arby’s, Baskin-Robbins, Buffalo Wild Wings, Dunkin’, Jimmy John’s, and SONIC restaurants worldwide.
We’re made up of some of the world’s most iconic restaurant brands, but we’re much more than just a restaurant company. We’re a team of hundreds of thousands who individually and collectively are changing the way people eat, drink, and gather around the table. We know that food is much more than a staple—it’s an experience. At Inspire, that’s our purpose: to ignite and nourish flavorful experiences.