Inside Sales Representative

　　La Vergne, TN

　　Full Time

　　Sales

　　Experienced

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　　A Carter Lumber Inside Sales Representative is responsible for selling and providing professional customer service to contractors. This is accomplished by assisting customers make purchase decisions, efficiently processing sales transactions, assisting with timely Outside Sales Coordinating, and ensuring the customer has everything needed to complete a project. Handling sales transactions, inventory control and communication are all components of this position. A strong belief in the mission and goals of the company are necessary for this position.

　　Requirements

　　Previous experience in a sales/customer service environment

　　Previous experience in exterior products, applications, and installation as well as other building materials

　　Friendly, outgoing personality

　　Ability to effectively communicate with others

　　Ability to participate effectively as a team member and has a high energy level

　　Hours – 6:30 AM – 4 PM

　　Responsibilities

　　Sales & Relationship Building

　　Builds and maintains relationships with customers by supplying advice and information, producing timely estimates for packages and projects, and following up on sales calls.

　　Provides superior customer service while ensuring sales and profit goals are met.

　　Excellent phone skills required to answer and direct inbound and outbound phone calls.  This includes an outgoing personality to welcome clients to Carter Exteriors as a first point of contact.  ( Concierge for orders, delivery, questions, inbound/outbound leads, problem solving, etc.)

　　Follows up on online customer quotes from the Quote Management System and logs updates in the system.

　　Supports the outside sales program and contractor customers as directed.

　　Store Operations

　　Assists in inventory control by conducting cycle counts, resolving overages and shortages and orders and receives in merchandise.

　　Ensures all company policies and procedures are followed including sales, inventory, and safety.

　　Assists in the yard as needed and other duties as assigned.

　　Knowledge & Training

　　Identifies personal growth needs and learning opportunities. Completes required training.

　　Well versed in Exterior Building Product applications and installations or is a quick learner.

　　Commits to continued learning on products, packages, procedures and more.

　　Equipment Used

　　Operates a computer for sales transactions and estimating software for take-offs

　　Operates a forklift, delivery truck, shingle ladder, pallet jack and other equipment used to move or transfer material

　　Knows the functions of and uses a variety of building industry related tools

　　Benefits Provided (full-time employees):

　　Medical Insurance

　　Vision Insurance

　　Dental Insurance

　　Disability Insurance

　　Life Insurance

　　Employer-matching 401(k) Plan

　　Military encouraged to apply!