Position: Inside Sale Executive

　　Salary: $21.63 - $26.44 per hour plus commission!

　　Locations: Carson, CA; Union City, CA; Portland, OR; and Fife, WA.

　　Job Description:

　　The Inside Sales Executive (ISE) role is a position that will execute on specific, defined objectives to exceed customer expectations as well as work collaboratively within a given region to identify lead generation and prospecting/pre-qualifying for Sales Executives. Responsibilities will include; prospecting, new business development, account implementation, and transactionally selling within a defined sales region the portfolio of Forward Air products, services, and solutions. This role is both a prospector and a hunter, providing consistent virtual engagement in an assigned market based geographic territory to achieve personal and company sales goals for small-to-medium business (SMB) customers.

　　Join the Sales team at Forward Air, an industry-leading expedited LTL transportation company that is revolutionizing the logistics industry at the perfect time. Our innovative technology, extensive network, and unmatched service capabilities allow us to provide tailored solutions for businesses of all sizes, from local retailers to Fortune 500 companies. We are looking for dynamic sales professionals to join our team and help us continue to grow and expand across the country. With competitive compensation, excellent benefits, and opportunities for career growth, Forward Air is the perfect place to advance your sales career and make a lasting impact in the transportation industry. Join us today and be a part of the future of logistics!

　　Core Responsibilities & Duties:

　　Lead generation & prospecting/pre-qualifying by geography

　　Manage and maintain an effective territory management plan

　　Manage and maintain a minimum daily talk time in a virtual environment of 4+ hours with customers via telephone and Microsoft Teams completing a minimum of 25-30 completed prospecting virtual sales calls per day via telephone & Microsoft Teams and an additional 25-30 customer email touch points per day to support customer revenue growth within the assigned region

　　Clear, articulate, and consistent verbal communication that will effectively translate the Forward Air value proposition to the SMB customer segment to grow revenue in a virtual environment

　　Utilize and master our CRM application (salesforce.com)

　　Initiate support for key sales initiatives for the commercial-direct sales org

　　Account revenue growth for net new logos (NNLs) in the SMB customer segment supporting companies that spend up to $100k annually in transportation

　　Manage and maintain an effective call cycle of customers in the SMB segment to support revenue growth within the region

　　Other duties as assigned

　　Qualifications:

　　Bachelor's degree in business, Sales or a related field is a plus

　　0-2 years of experience in sales, preferably in the transportation or logistics industry

　　Excellent communication, negotiation, and interpersonal skills

　　Strong problem-solving and decision-making abilities

　　Ability to work independently as well as in a team environment

　　Knowledge of Salesforce software and Microsoft Office Suite

　　Familiarity with the transportation and logistics industry is a plus

　　Ability to travel overnight if/when necessary to provide regional support

　　Skills:

　　The ideal candidate will possess a “can do” attitude with a “will do” work ethic

　　Must have the ability to work in a fast paced/high volume sales environment

　　Forward Air is an Equal Opportunity employer.

　　#IND

　　About Us

　　Since 1990, Forward Air has been a leading provider of ground transportation and related logistics services to the North American air freight and expedited LTL market. We offer surface shipping on an accelerated “time-definite” basis, delivering cargo at a specific time, but under less time-sensitive situations – supplying you with a cost effective, reliable alternative to air transportation. We work with companies of all sizes to develop tangible advantages and build the best products to meet your specific needs. Forward Air presents to the wholesale transportation community (logistics companies, freight forwarders, integrated air cargo carriers, passenger/ cargo airlines, and non-traditional shippers), a single-source provider that can deliver more supply chain services and a superior menu of choices. Throughout the years we have added supplementary lines to our linehaul service, such as full truckload operations (Truckload Services), final-mile coverage (Complete® Cartage), and an Airline Logistics program, and we will continue to expand our services to meet the changing needs and growth of our customer base.

　　Forward Air is structured to optimize both savings and service to our customers. Direct partnerships with owner-operators and other surface transportation providers, enable us to remain cost-competitive. The Forward Air network is designed with over 90 facilities located at or near major U.S. and Canadian airports, 12 regional sort centers and over 300 beyond points (secondary airports provided through our Complete Cartage service), creating one of the most comprehensive linehaul networks in the industry.

　　Ranked 3rd in Newsweeks 2022 "Americas Most Trustworthy Companies (https://www.newsweek.com/americas-most-trustworthy-companies-2022/transport-logistics-packaging) " publication

　　About the Team