Inside Sales - Bilingual PreferredCherokee Building Materials, Inc. (Cincinnati, OH), 1265 Gest St, Cincinnati, Ohio, United States of AmericaReq #133Thursday, December 28, 2023Gypsum Management & Supply, Inc. (GMS) is the leading North American distributor of gypsum wallboard, acoustical ceiling products and other specialty building materials. Founded in 1971, GMS now operates an expansive network of distribution centers nationwide.As part of the GMS family of companies, Cherokee Building Materials has more than 20 conveniently located yards throughout the states of Arkansas, Oklahoma, Tennessee, Kansas, Kentucky, Mississippi, Missouri, Nebraska, Indiana, and Illinois. Many of our team members have worked at Cherokee and Valley Interior for 10-15 years or more. We also have several team members who started their careers in delivery and warehouse positions and later advanced into management. This is a testament to the great culture and work environment that Cherokee Building Materials and Valley Interior Products provides.For more information about our family of companies, please visit gms.com or https://cherbmi.com/.Position Summary:The primary function of Inside Sales is to provide product knowledge on building materials including drywall, insulation, metal studs for drywall, ceiling systems, stucco, construction tools, construction safety items, drywall compound, and accessories for the drywall industry.Duties & Responsibilities:Taking orders at the sales counter and over the phone.Building relationships with customers.Ability to use company computer system to enter orders.Complete sales orders and tender cash sales.Develop product knowledge to assist customers with purchases.Collaborate with Outside Sales Reps and Sales Managers to determine necessary strategic sales approaches.Overcome objections of prospective customers.Emphasize product/service features and benefits, quote prices, discuss credit terms, and prepare sales order forms and/or reports.Basic Qualifications:High school diploma or GED required, 4 year degree preferredAbility to self-manage, show initiative and be comfortable meeting the public.Must be a team player, demonstrate attention to detail and have good organizational skills.Bilingual a plus: English and SpanishCore Competencies:Strive to do the right thing by displaying trust and integrity.Embody the principles of servant leadership, even in a non-people management role, by putting the needs of others first, valuing diverse perspectives by sincerely appreciating and considering others' opinions and ideas and demonstrating a positive and humble attitude.Demonstrated ability to work independently and on a team; ability to lead, execute and/or delegate as needed, while also collaborating with others to get the job done.Establish and maintain effective working relationships at every level of the organization; invest in building relationships with the Field Operations and Field Support Center team members.Help champion an inclusive working environment by:Empowering others to bring their full selves to the workplace.Celebrating, welcoming, and valuing the different backgrounds and experiences that make up our workforce.Recognizing that all team members are valued, regardless of race, background, tenure, or title.Ability to self-manage, show initiative, be proactive, and drive results.Communicate professionally, both verbally and in writing to coworkers and customersPhysical Requirements:Must be able to remain in stationary position in an office environment: 50%Will frequently move about inside the office to access files, office machinery, etc.Must be able to operate basic office machinery.Must be able to communicate with team and management and be ab