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Information Developer II
Information Developer II-August 2024
Pune
Aug 26, 2025
About Information Developer II

  It's fun to work in a company where people truly BELIEVE in what they're doing!

  Job Description Summary:

  Rocket Software is a leading global developer of software products that help corporations, government agencies, and other organizations reach their technology and business goals. Thirteen-hundred Rocketeers on five continents build and deliver mission-critical solutions for more than ten-thousand customers and partners.

  Rocket Software is looking for a dynamic Information Developer II to join our vibrant, global content team. Exhibiting a deep understanding of user and business goals, the ideal candidate crafts easy-to-use, effective content that contributes to customer success at every stage of the user journey.

  Essential Duties and Responsibilities :

  Develops product content for one or more software products

  Writes content that is focused on user goals and is accurate, complete, clear, concise, and grammatically correct

  Takes occasional guidance from the manager or team lead to write new content or update existing content

  Independently uses and resolves basic problems that occur while working with authoring tools (oXygen XML Editor, DITA), source control tools, and other job-related technology

  Identifies and recommends improvements to style guides and processes

  With support from a Project Lead or Senior Information Developer, delivers UI text, context-sensitive help, videos, guided tours, along with conventional help

  Exhibits an understanding of the products, industry, and business domain

  Works closely with an editor on content deliverables; uses assigned checklists to perform self-edits

  Tests all content in an installed, pre-release version of the products.

  Required Qualifications:

  Bachelor’s degree in Technical Communication, Journalism, English, or a technical discipline

  2+ years of experience in working as an Information Developer

  Fluency in plain English, minimalism, and structured authoring

  Ability to quickly learn new tools and technologies

  Passion for enhancing the product experience

  Self-motivated, detail-oriented team-player with excellent time-management and organizational skills

  Proven ability to meet strict deadlines, prioritize work, and manage multiple assignments

  Ability to think critically about the user journey and develop appropriate content

  Preferred Qualifications:

  Experience with DITA and HTML

  Knowledge of JSON, JavaScript, Markdown, or CSS

  Knowledge of video creation and graphic creation

  Knowledge of and ability to work in command line environments

  Knowledge of platforms, such as UNIX including Linux, IBM i, and IBM z

  Education:

  Bachelor’s degree in Technical Communication, Journalism, English, or a technical discipline

  2+ years of experience in working as an Information Developer

  Information Security:

  Information security is everyone’s responsibility. A fundamental principle of information security at Rocket Software is that all individuals in the organization have a responsibility for the security and protection of company information and IT Resources over which they have control, according to their role.

  Diversity, Inclusion & Equity:

  At Rocket we are committed to an inclusive workplace environment, where every Rocketeer can thrive by bringing their full selves to work. Being a Rocketeer means you are part of our movement to continually drive inclusivity, diversity and equity in our workforce.

  .

  Rocket Software Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Rocket Software Inc. is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

  Rocket is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please call: 781-577-4321 or send an email to [email protected]. We will make a determination on your request for reasonable accommodation on a case-by-case basis.

  If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

  Thousands of companies around the world depend on Rocket to solve their most challenging business problems by helping them run their critical infrastructure, business processes, and data, as well as extending the value of these assets to take advantage of cloud and mobile computing, advanced analytics, and other future innovations. From the clothes we wear to the cars we drive, Rocket solutions power the back-end systems that thousands of brands interact with every day. At Rocket, software has always been about people—not just ones and zeroes. We’re people solving problems for other people, and we strive to treat our customers, partners, and fellow Rocketeers with humanity. Founded in 1990, Rocket Software is headquartered in Waltham, Massachusetts with 31 offices around the world.

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