Overview
The Implemetation Sr. Project Lead, Safety, Quality & Compliance ("SQC") serves as a strategic business advisor, providing SQC consultation to staff and leaders and developing resources to match business needs as the organization grows. This role will support the SQC Team in the design and execution of SQC strategy and initiatives across Chick-fil-A Supply facilities as we scale. This role will be tasked with providing strategic and tactical SQC consulting and thought leadership in the areas of Environmental Health & Safety ("EHS"), Food Safety & Quality Assurance ("FSQA"), and Fleet Safety & Compliance ("FSC") for all new facilities to ensure consistency for the brand.
About Chick-fil-A Supply
A wholly owned subsidiary of Chick-fil-A, Inc., Chick-fil-A Supply™ is a distribution service provider focused entirely on serving the unique needs of Chick-fil-A restaurants.
Due to steady, year-over-year sales and volume growth, combined with the complexity in our Restaurants, Chick-fil-A Supply supports current and future Restaurant needs through distribution innovation that extends the Chick-fil-A culture of care to those it serves, as well as those it employs.
This subsidiary is in the early stages of development and is a dynamic, fast-paced work environment focused on launching this new service to Restaurants across the nation.
Responsibilities
Partners with Implementation Team and SQC Sr. Leadership to design people initiatives and talent strategies to implement, manage and improve the communication and execution of SQC initiatives and strategies across the networkLeads implementation of all SQC requirements (Environmental Health & Safety, Food Safety/Quality Assurance and Fleet Safety & DOT Compliance) across the CFA Supply network and ensures consistent execution at start-upEnsures the start-up of Chick-fil-A Supply operations comply with all governmental regulations, including but not limited to compliance with FDA, USDA, DOT, FMCSA, OSHA and EPA regulationsCoordinate and/or lead FSQA, EHS, and Security training for all new team members, drivers, navigators, and leadersLeads safety and compliance culture activation and sustainment across the network by developing, maintaining and promoting a culture that aligns with the Chick-fil-A Supply values of care, safety and excellence, in support of the Chick-fil-A Supply vision and strategyServes as a strategic thought partner to Implementation Team, SQC Leadership, and DC leaders by sharing internal and external best practices, planning and facilitating SQC working sessions, and designing and executing initiatives to ensure a successful start-up of all new Chick-fil-A Supply facilitiesAnalyzes SQC data and trends, leveraging safety and compliance metrics, people analytics and storytelling techniques to share visual messagingDesigns and oversees multiple, concurrent projects or deliverables, working collaboratively with teams to share learnings across the network, in support of business objectivesComplete other activities as deemed valuable by the organizationSupport organizational growth and future distribution center openers by participating in interview events, training/onboarding and providing temporary SQC support, if needed.
Behaviors most critical to this job:
Planning and Program Management: Accurately scopes length and difficulty of tasks and projects, sets objectives and goals, breaks down work into process steps, develops schedules and ownership, anticipating and adjusting for risks and roadblocks, and measures performance against goalsStrategic Capability: Is able to independently assess an issue, conceive an insightful response, and create a plan/approach to the issue that nets a better overall outcome for the businessConflict Management: Steps into conflicts, seeing them as opportunities; reads situations quickly, demonstrating focused listening, can work out tough agreements and settle disputes equitably; can find common ground and achieve cooperation with minimum noiseOrganizational Agility: Is knowledgeable about how organizations work and how to get things done, both through formal channels and informal networking; understands the origin and reasoning behind key policies, practices and procedures; understands the culture of organizationsOrganizational Trust and Collaboration: Creates a broad network to exchange ideas and rally support, builds and maintains relationships at all levels, respects individual differences in perspective and background, recognizes and responds to the needs of others, acts to preserve relationships even during times of disagreement, promotes collaboration and removes obstacles to teamwork across the organization, and seeks to improve how leadership teams work together
Minimum Qualifications
7 or more years in an EHS or FSQA role in food distribution or manufacturing, project management and/or new facility implementationBachelor's DegreeDemonstrate functional knowledge and expertise in distribution:Standards, processes, systems and contingencies related to food safety, general safety, quality specifications, and all relevant laws and regulationsCompliance and risk performance metrics, measurement and enforcementEmployee training programs24 hours of formal safety training each year for the past five yearsAbility to build and maintain trust-based, collaborative relationships and influence othersSelf-starter with natural tendency to take initiative and work independentlyProven experience managing multiple priorities and anticipating needsStrong judgment, critical thinking, problem solving and consulting skillsDemonstrated experience and ability to influence, collaborate, negotiate, and obtain buy-in/alignment across multiple levels of an organizationExceptional organization, attention to detail, and communication skillsExcellent written and verbal business communication skillsStrong proficiency in all Microsoft Office software and comfortable learning new software/systemsExperience with accident investigations, including auditing and monitoring procedures
Preferred Qualifications
Advanced degreeActive HACCP, PCQI, CSP or similar certificationsKnowledge of OSHA, EPA, FDA, DOT and FMCSA regulationsWorking knowledge of safe work practices (OSHA, etc.) for all functions performed in a distribution facilityStrong program or project management experienceStart-up experienceExperience in a distribution or manufacturing environmentPHR/SPHR or SHRM-CP or SHRM-SCP certified professional
Minimum Years of Experience
7
Travel Requirements
50%
Required Level of Education
Bachelor's Degree