Implementation Consultant
The Enterprise Records Management suite manages land and official records in acounty office. The solution provides land recording functions such asimaging, indexing, redaction, receipting, and search and retrieval.Work with our technology-driven solutions for property assessment and taxsoftware and mass appraisal services. From data collection tocomputer-assisted mass appraisal to tax billing and collections, you canhelp develop property and recording solutions for the public sector.LocationLakewood, Colorado | RemoteTravel25-50%ResponsibilitiesProvide professional services such as consultation, software readiness,and education to clients on Tyler software products.Design and conduct knowledge transfer sessions on site or through webinars.Educate users on software functionality as well as on data entry, systemadministration, user security, and user permissions.Perform consultation/analysis of client business model to identify anddocument client requirements regarding Tyler products and functionality.May recommend options for new approaches in client work processes asappropriate to ensure efficient software solution for the client's needs.May identify and document business/technical requirement specifications forspecific software design/development, forms, reports, interfaces,process, configuration and other relevant changes.May consult with users to identify the proper data mapping process for theproduct conversion. Provide instruction to clients on proofing and analyzingdata conversions from existing software to Tyler applications.May create custom reports or customize existing reports to satisfy clientrequirements.Play an active role in troubleshooting client issues, or work with theSupport or Development departments to resolve.Keep up to date on administrative tasks such as documenting client issues,communicating agendas, submitting trip reports, timesheets and weeklyexpense reports, and updating systems-related client activity.May assist QA staff with product testing or modification testing as required.Notify management and appropriate organization/department of issues orunplanned events that could impact the effectiveness/schedule/budget ofthe implementation.Create both client-facing and internal documentation such as "quick tips"and "how tos".Act as liaison between the client and company's technical staff includingconveying technical information so that non-technical individuals canunderstand.May participate in the annual User Conference. Facilitate user groupdiscussion on assigned module/topic.Extensive travels to client sites.Perform other duties as assigned.QualificationsBachelor's degree, or comparable work experience.Typically a minimum of one year experience as an Associate ImplementationConsultant or equivalent industry experience.Strong knowledge of principles and concepts in the discipline for which theknowledge transfer will be based is desired.Exceptional presentation and knowledge transfer skills.Excellent interpersonal and communication skills.Familiarity and ease with computer systems and Microsoft Office products.Strong problem solving and analytical skills.Ability to travel extensively.Valid driver's license.State-Specific Salary Range Disclosure RequirementsSalary will generally fall between $51,035 - $75,000 before adjustmentfor geographic differences. Recruiter can confirm if position is incentiveeligTaking Care of You & Your FamilyYour health and well-being are important to us. That's why we invest in ourteam members by offering competitive benefits to support their health andfinancial wellness. .
Requisition Number:2023-3886
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Tyler Technologies is proud to be an affirmative action / equal opportunityemployer. All qualified applicants will receive consideration without regardto race, creed, gender, marital status, sexual o ientation,citizenship status, color, religion, national origin, age,disability, veteran status, or any other status protected under local,state or federal laws. If you require reasonable accommodation for any part ofthe application or hiring process due to a disability, please submit yourrequest by emailing or by calling 800.646.2633 ext. 791008. Please keep inmind these methods are reserved for individuals who require accommodation duet
Tyler Technologies is proud to be an equal opportunity employer. All qualifiedapplicants will receive consideration without regard to race, creed,gender/sex, marital status, sexual orientation, citizenship status,color, religion, national origin, age, disability, veteran status,or any other status protected under local, state or federal laws.