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IMAP Responder Supervisor
IMAP Responder Supervisor-February 2024
Mecklenburg County
Feb 10, 2026
About IMAP Responder Supervisor

  IMAP Responder Supervisor

  Print (https://www.governmentjobs.com/careers/northcarolina/jobs/newprint/4354320)

  Apply

  

  IMAP Responder Supervisor

  Salary

  $54,197.00 - $94,844.00 Annually

  Location

  Mecklenburg County, NC

  Job Type

  Permanent Full-Time

  Job Number

  24-00986

  Department

  Dept of Transportation

  Division

  State Hwy Administrator - Div of Hwys

  Opening Date

  01/22/2024

  Closing Date

  1/26/2024 11:59 PM Eastern

  Job Class Title

  Transportation Supervisor II

  Position Number

  60021414

  Section

  Incident Management

  Salary Grade

  NC16

  Description

  Benefits

  Questions

  Description of Work

  This position with NCDOT offers fullState Benefits (https://oshr.nc.gov/state-employee-resources/benefits) , competitive salaries and many career development opportunities.

  THIS IS A REPOST. PREVIOUS APPLICANTS MUST REAPPLY TO BE CONSIDERED.

  Salary Grade: NC16 / Salary Range: $54,197 - $94,844

  “INTERNAL POSTING-Only temporary or permanent NCDOT employees or layoff candidates with the NC Department of Transportation eligible for RIF priority reemployment consideration as described by GS 126May Apply.”

  This posting is for an IMAP Responder Supervisor (Transportation Supervisor II) within the Division 10 IMAP (Incident Management Assistance Patrol) Unit. This position will supervise Incident Management Assistance Patrol (IMAP) responders in responding to and clearing roadway incidents. Employee will develop work schedules, assign routes for surveillance, provide in-house training in incident response, and maintains training records. Employee will operate an Incident Management Assistance Patrol vehicle and will interact with emergency personnel and law enforcement at roadway incidents, coordinate temporary traffic control and alternate detour routing, conduct daily tailgate and monthly safety meetings, evaluate roadway conditions, direct the clearance of more complex freeway incidents, review, check and compile daily reports, prepare and submit payroll data, coordinate emergency and preventative maintenance for IMAP equipment. Employee will participate and provide data in the critique of incidents during Inter-Agency Team Meetings. Employee will monitor and assist with equipment utilization and will be responsible for ensuring an adequate inventory of IMAP related materials and supplies. This position is subject to emergency call back, scheduled night/weekend/holiday work, and work during extreme circumstances.

  Knowledge, Skills and Abilities / Competencies

  Applicants must submit an application that clearly reflects work experience that demonstrates the following:

  Knowledge of roadway maintenance operations and NCDOT workplace safety policy and practices

  Knowledge of Incident Command, and basic work zone safety

  Demonstrate ability to communicate with the public, first responders, media, and staff in order to maintain a positive working relationship

  Demonstrate ability to supervise staff including scheduling, tracking training, motivating and counseling subordinates

  Demonstrate knowledge of policies and laws regarding incident management, including NCDOT’s CMS policy and Quick Clearance Law

  Additional Expectations:

  Additional Training/Experience: Employees will need to successfully pass both classroom training related to safety, IMAP, and traffic management operations and a field assessment review.

  Completion of IMAP Driving Training Program or be able to complete within 6 months of hire date

  Completion of IMAP Supervisor Certification or be able to complete within 6 months of hire date

  Ability to work independently, think critically, make decisions under extreme pressure or in a hazardous environment. Working knowledge of fire safety, small hand tools, minor mechanical repairs, traffic control devices, two-way radio systems, dynamics of traffic control implementation. Ability to operate and maintain an IMAP truck. Ability to maintain basic first aid and CPR training. The selected applicant will be expected to legally operate a motor vehicle. Safety toe shoes required.

  Must possess organizational skills. Must have strong communication skills, both written and oral. The applicant must have moderate knowledge and experience using Microsoft Office; MS Word, Excel, PowerPoint, etc., and NCDOT email and calendar usage.

  Ability to communicate with other units and response partners. Employee must possess the ability to communicate with incident management personnel, other response agencies, management, and with the public in a clear, precise, and professional manner. Employee must have the ability to supervise subordinates while working under stressful conditions. The employee must present a professional demeanor. Requires strong communication skills, both written and oral, and aptitude for training incoming responders.

  This position will supervise the daily operations of a team of IMAP responders and lower-level supervisors with planning, organizing, and supervising IMAP activities in two Divisions.

  This position is responsible for ensuring that all IMAP personnel are fully trained and follows NCDOT’s policies and procedures. This position is responsible for ensuring that all IMAP personnel work together as a team and with other agencies while in the field. This position assists management in introducing, developing, and implementing incident management practices in the field of emergency response to ensure the citizens are receiving the best service they can from NCDOT.

  Minimum Education and Experience Requirements

  Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See oshr.nc.gov/experience-guide for detail.

  High school or General Educational Development diploma and seven years of directly related experience; or an equivalent combination of training and directly related experience. Experience must be related to functional area of the work that the position will supervise.

  Supplemental and Contact Information

  Applicants must meet both the minimum requirements and all posted Knowledge, Skills and Ability requirements to be considered Qualified for the position. It is important that your application includes all your relevant education and work experience and that you answer all questions associated with the application.

  NCDOT will not accept “See Attached” or “See Resume” in lieu of education and work experience completed on the application. If multiple applications are submitted to an individual posting, only the most recent application received prior to the posting date will be accepted.

  For additional information, contact Pam Aldridge (704) 983-4400

  NOTE: For temporary, contract or other supplemental staffing appointments:

  There are no paid leave, retirement or other benefits associated with these appointment types.

  For permanent and time-limited appointments:

  Eligible employees have benefits that include employee health insurance options, standard and supplemental retirement plans, NC Flex (a variety of high-quality, low-cost benefits on a pre-tax basis), and paid vacation, sick, and community service leave, to name a few. Paid parental leave is available for eligible employees. Some benefits require 30 + hours work/week for participation.

  01

  I understand in order to be qualified for this position, the description of my work experience must clearly reflect the required education and experience as well as the posted knowledge, skills and abilities for this position. I have included all of this information within my application. (If you haven't completed the application requirements, please return to your application to finish it before submitting your application.)

  Yes

  No

  02

  Do you currently work for the North Carolina Department of Transportation (NCDOT) in a temporary, permanent full-time, permanent part-time, probationary, trainee, or time-limited position or are you a layoff candidate with the NC Department of Transportation eligible for RIF priority reemployment consideration as described by General Statute (GS) 126 (State Personnel Act)?]

  Yes

  No

  03

  Which of the following best describes your level of knowledge of roadway maintenance operations and NCDOT workplace safety policy and practices?

  None

  Less Than 1 Year

  1 - 2 Years

  2 - 3 Years

  3 or More Years

  04

  Which of the following best describes your level of experience of Incident Command, and basic work zone safety?

  None

  Less Than 1 Year

  1 - 2 Years

  2 - 3 Years

  3 or More Years

  05

  Which of the following best describes the level of experience you have communicating with the public, first responders, media, and staff in order to maintain a positive working relationship?

  None

  Less Than 1 Year

  1 - 2 Years

  2 - 3 Years

  3 or More Years

  06

  Which of the following best describes the level of experience you have supervising staff including scheduling, tracking, training, motivating and counseling subordinates?

  None

  Less Than 1 Year

  1 - 2 Years

  2 - 3 Years

  3 or More Years

  07

  Which of the following best describes your level of knowledge of policies and laws regarding incident management, including NCDOT's CMS policy & Quick Clearance Law?

  None

  Limited

  Intermediate

  Advanced

  Required Question

  Agency

  State of North Carolina

  Address

  NOTE: Apply to the department listed on postingAn Equal Opportunity Employer, North Carolina, State Government

  Website

  http://www.oshr.nc.gov/jobs/index.html

  Apply

  Please verify your email addressVerify Email

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