AMERISAFE is seeking a detail-oriented, productivity driven professional to add to our Excellence Team based in DeRidder, La. If you love working with people, want to work for an award-winning company who is known throughout the insurance industry for its high ethics and integrity, and if you want to be a member of a winning team, then the IMAGING/MAIL SERVICES SPECIALIST (HR) position is for you.

　　Purpose:

　　To ensure that all incoming documents to be scanned are handled in an efficient, timely manner. Process all incoming/outgoing mail on a daily basis. Report directly to the Imaging/Mail Services/Receptionist Manager.

　　Responsibilities:

　　The successful individual in this key role will be responsible for:

　　Participate in training for the Document Management System and additional classes for knowledge and skill development

　　Assist in prepping of underwriting mail received

　　Select correct batch and scan all mail by specific department

　　Route images via computer to be indexed further by departments

　　Maintain work area in a clean, neat, organized manner

　　Alert supervisor, to provide resolution of any scanning issues

　　Solve problems using good overall problem solving techniques

　　Pick up incoming mail from the DeRidder post office @ 9 a.m.

　　Assist in sorting and opening all incoming mail

　　Deliver on a timely, daily basis, overnight mail and obtain all signatures

　　Process outgoing mail and ensure proper postage on each piece

　　Deliver mail to the Post Office by 4 p.m. on a daily basis

　　Perform maintenance on mail equipment on a weekly basis and maintain imaging equipment to ensure optimum view of documents.

　　Understand and maintain a monthly breakdown of returned mail pieces, accurate daily/monthly USPS reports, and accurate weekly/monthly FedEx reports.

　　Keep a current inventory of all FedEx and postal supplies along with maintaining an adequate supply of imaging tags on hand.

　　Assist in training other employees at managerand#39;s request

　　Special projects as requested by the Manager.

　　Qualifications:

　　The successful candidate will be able to demonstrate the following:

　　High school diploma or GED required.

　　Ability and capability to work with other co-employees and follow instructions, procedures and protocols.

　　Handling emergency situations, ability to think, respond quickly and be patient and act with restraint.

　　Ability to communicate effectively with co-employees and clients.

　　Sitting, twisting, reaching, and wearing ear phones on a regular and/or daily basis.

　　Available for flex work schedule as needed.

　　Human relation skills to deal effectively with visitors/customers/co-employees in person or on the telephone

　　Ability to handle multi-task phone system

　　Cross train on the receptionistand#39;s desk/phones. Required to fill in the Receptionistand#39;s desk, as needed for breaks.

　　To follow all procedures according to the company procedure manual as well as the imaging and mail center guides.

　　Commitment to the mission of AMERISAFE

　　Serves as a role model for diversity and inclusion, supporting the AMERISAFE culture.