Overview

　　Element is seeking a highly skilled Identity and Collaboration Engineer to join our growing IT Team. As an Identity and Collaboration Engineer, you will play a pivotal role in delivering service enhancements as part of a project team and providing 3rd line support/SME capabilities.

　　We are looking for a confident and experienced candidate with a forward-thinking mindset, strong determination, and a commitment to delivering high-quality solutions. You should have a proven track record of agile delivery and a demonstrated ability to drive and implement change across M365, AzureAD, and AD. Your expertise in AD and M365 support across diverse enterprise environments will be valuable in this role.

　　Responsibilities

　　Cloud Infrastructure Design and Implementation: Design and implement robust solutions using M365 services, such as Azure AD, Exchange Online, SharePoint Online, and OneDrive for Business, along with ancillary products, including AD/AzureAD

　　Product Life Cycle Management: Ensure a thorough understanding of key M365 product life cycles, track them effectively, and communicate updates to relevant stakeholders. Take appropriate remediation measures when required

　　System Documentation and Maintenance: Create and maintain comprehensive system documentation, testing procedures, training materials, run books, and post-deployment/upgrade assessments

　　Collaboration with Project Managers: Collaborate closely with Infrastructure Project Managers to contribute to the successful delivery of IT projects

　　3rd Line Support: Serve as a 3rd line support expert for M365 and resolve complex technical issues effectively

　　Skills / Qualifications

　　Expert-level technical knowledge of AD, AzureAD, M365, and core Microsoft products.

　　Extensive experience in M365/O365 environments, including proficiency in Microsoft Teams, Exchange Online, SharePoint, and OneDrive.

　　In-depth expertise with AzureAD and AD with a strong understanding of Microsoft IAM capabilities.

　　Proficiency in PowerShell scripting for automation purposes.

　　Experience with at least one migration tool for AD-to-AD and tenant-to-tenant migrations (e.g., Quest, Bittitan, BinaryTree, Quadrotech, ShareGate, etc.).

　　Familiarity with implementing the Tiered Admin Model in AD and the Enterprise Access Model in AzureAD.

　　Desirable experience with Mimecast and Exclaimer.

　　Desirable experience with Adaxes or other AD Management products.

　　Core Competencies

　　Excellent written and verbal communication skills

　　Strong interpersonal skills, capable of effectively engaging with colleagues at all levels of the company. Cultivate robust relationships and collaborative partnerships across teams

　　Positive attitude and a passion for delivering exceptional customer service and user experiences

　　Ability to collaborate effectively across globally dispersed teams.

　　Exceptional analytical and problem-solving abilities

　　Excellent time management and organizational skills

　　Customer and service delivery focused

　　Educational & Professional Qualifications

　　Bachelor’s degree in computer science, Engineering, or another relevant field, or equivalent proven industry experience

　　Recent Microsoft Certifications or equivalent proven industry experience

　　#SL-L1

　　Company Overview

　　Element is one of the fastest growing testing, inspection and certification businesses in the world. Globally we have more than 9,000 brilliant minds operating from 270 sites across 30 countries. Together we share an ambitious purpose to ‘Make tomorrow safer than today’.

　　When failure in use is not an option, we help customers make certain that their products, materials, processes and services are safe, compliant and fit for purpose. From early R&D, through complex regulatory approvals and into production, our global laboratory network of scientists, engineers, and technologists support customers to achieve assurance over product quality, sustainable outcomes, and market access.

　　While we are proud of our global reach, working at Element feels like being part of a smaller company. We empower you to take charge of your career, and reward excellence and integrity with growth and development.

　　Industries across the world depend on our care, attention to detail and the absolute accuracy of our work. The role we have to play in creating a safer world is much bigger than our organization.

　　Diversity Statement

　　At Element, we always take pride in putting our people first. We are an equal opportunity employer that recognizes diversity and inclusion as fundamental to our Vision of becoming “the world’s most trusted testing partner”.

　　All suitably qualified candidates will receive consideration for employment on the basis of objective work related criteria and without regard for the following: age, disability, ethnic origin, gender, marital status, race, religion, responsibility of dependents, sexual orientation, or gender identity or other characteristics in accordance with the applicable governing laws or other characteristics in accordance with the applicable governing laws.

　　Job Locations US-OH-Blue Ash

　　ID 2024-13084