Overview
Responsibilities
Meet all arrivals and assist passengers at baggage claim.
Carrying or otherwise transporting passenger luggage to and from the outside sidewalk or main entrance of the airport and the inside ticket counter.
Assist in the proper handling of oversized luggage, kennels, and skis.
Ensure passenger luggage is placed in the belt within the designated time frame.
Adhere to required security procedures and hazardous material handling requirements.
Maintain and restock baggage supplies.
Replenish tubs.
Maintain a clean, safe work area at all times.
Miscellaneous duties as assigned
Individuals may be required to lift up to 75 pounds or more for up to 2/3 of the work shift.
Physical Demands:
( The Physical Demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)
The individual may be required to stand, walk, and climb stairs for 2/3 or more of the work shift.
Individuals may be required to talk, hear, and use hands to handle or feel, for 2/3 or more of the work shift.
Individuals may be required to lift up to 75 pounds or more for up to 2/3 of the work shift.
Work Environment:
The work environment has a moderate to the high noise level.
The work environment is both inside and outside of the airport terminal. As such, the individual will be exposed to all weather conditions.
Specific Job Knowledge, Skill, and Ability:
Language Skills:
Ability to communicate effectively in the English language.
Ability to read and interpret documents such as safety rules, operating and procedure manuals, and employee handbooks.
Ability to write routine reports and correspondence.
Ability to effectively present information, and respond to questions from passengers, groups of managers, clients, customers, and the general public.
Must possess and utilize listening skills effectively.
Math Skills:
Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals.Reasoning Ability :
Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.Grooming:
Must wear appropriate uniform and badge/ID at all times.
Employee must comply with guidelines set in the ABM Aviation’s Standards of Employment.
General Company Requirements:
Employee must comply with the Company’s uniform and grooming standards and must wear his or her SIDA badge/Airport ID at all times.
Employee must comply with all guidelines and policies set forth in ABM Aviation’s Employee Handbook. These policies include, but are not limited to, the Company’s Zero Tolerance Discrimination and Harassment Policy, Retaliation Policy, Ethics Policy, and Security Policy. The employee must also comply with regulatory agency requirements, including, but not limited to, the ADA, ACAA, DOT, TSA, FAA, and Federal, State, and Local authorities.
Education:
High School Diploma or GED preferred.
Experience:
Previous customer service experience preferred.
Overall:
Must be 18 years of age or older.
Must submit to and pass a drug screening.
Must meet all requirements to receive required airport SIDA badge, and Customs Seal , including successful completion of a background check and ten-year work history.
Must be willing to work on Saturday, Sunday, and three days from the weekdays. (total of 5 days)
You will have two consecutive day-offs in between Monday and Friday
Must have TWO US Government Issued ID for SIDA badge purposes (All Original IDs. no photocopies, no digital copy)
Must bring 1 ID that identifies your current* address:
State ID
Driver's License
Must bring 1 ID that identifies your citizenship:
US Passport
US Birth certificate (Birth Certificate card will not be accepted. Bring full-size birth certificate)
For Foreign Nationals
Green card with SSN
Employment Authorization Document with SSN
EAD Categories NOT ELIGIBLE for SIDA security clearance: A10, A11, C08, C10
This job description is subject to change at any time, at the discretion of management.
REQNUMBER: 75397
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.