* HYBRID Opportunity to gain experience within the cosmetic space in an order processing role *

　　Description:

　　• Receives and processes sales orders and sample orders

　　• Prepares, forwards, and retains order acknowledgements

　　• Enters and maintains information and “special pricing” database

　　• Route orders via direct routing, indirect routing, portal entry etc.

　　• Invoice shipments and send shipping documents

　　• Process payments

　　• Responds to general inquiries related to orders, products, literature, shipping and delivery, pricing, availability, packaging, and ETA’s

　　• Collaborates closely with Supply Chain, Manufacturing and Accounting to ensure seamless execution of on time order fulfillment

　　• Adheres to departmental service level agreements and responds to customers within 24 hours

　　• Recommends additional sales to meet minimum orders or identifies opportunities to offer alternate sizes when applicable.

　　• Proactively monitors and keeps customers and sales advised of shipment dates, production schedules, delivery dates

　　• Assists shipping with efforts to maintain quality service by maintaining updated shipping and packaging requirements

　　• Prepares and runs KPI reports and performs special projects as requested

　　• Supports team members and serves as back up to absorb workload of other team members when they are out

　　• Researches and responds to customer complaints in accordance with our CAPA policy and procedures.

　　• Assists in quarterly and annual audits

　　• Writes and maintains SOP’s pertaining to specific job duties

　　What is Required:

　　2+ years of experience in order entry

　　Experience with an MRP/ERP system (SAP, Navision, Oracle)

　　Experience with MS Office

　　Experience Level:

　　Intermediate Level

　　About Aston Carter:

　　Please Note: Scammers are posing as Aston Carter. We'll never contact you via Gmail, Telegram, or WhatsApp and we'll never solicit money from you.

　　At Aston Carter, we’re dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions – from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.

　　Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients’ capabilities by seeking solvers and delivering solutions to address today’s workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.

　　The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

　　If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email [email protected] (%[email protected]) for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.