Hybrid Customer Service Representative

　　Starting Pay: $17.00 hour

　　Training: 3-4 weeks onsite: 9am-6:30pm M-F (Paid Training)

　　Shift: 10:30am-7:00pm M-F (Hybrid role after training. Work from home 3 days a week – in office 2 days a week)

　　Employment Type: Contract-to-Hire

　　Location: Troy, MI – Candidates must live within 30 minutes of location

　　Benefits of this role:

　　Hybrid schedule after training! (All equipment provided)

　　Benefits available on the first day and frequent company events for employees

　　401k matching after contract period!

　　A Day in the Role:

　　Will be handling about 50-80 inbound calls per day, sometimes outbound depending on the situation.

　　This person will be responsible for handling inbound calls pertaining to homeowners’ insurance questions.

　　Will receive questions from borrowers, insurance agents and financial institutions.

　　When they are not taking calls on the insurance line, they will be taking calls on the mortgage

　　lines. (The candidates will be cross trained to handle all calls eventually)

　　Requirements:

　　Must have 6 months to 1+ year of customer service (perferably call center or office environments )

　　Must have at least a high school diploma

　　Microsoft Words, Outlook, Excel proficiency

　　Problem solver/ de-escalation handler

　　Able to multitask and prioritize when it comes to multiple complex projects or queues

　　About TEKsystems:

　　We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

　　The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

　　We are an equal opportunity employers and will consider all applications without regard to race, genetic information, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law. To view the EEO is the law poster click here. Applicants with disabilities that require an accommodation or assistance a position, please call 888-472-3411 or email [email protected]. This is a dedicated line designed exclusively to assist job seekers whose disability prevents them from being able to apply online. Messages left for other purposes will not receive a response.