Human Resources Specialist (Benefits)

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　　Human Resources Specialist (Benefits)

　　Salary

　　$23.31 - $28.67 Hourly

　　Location

　　78205, TX

　　Job Type

　　4A Full-Time

　　Job Number

　　2024-00754

　　Department

　　Human Resources

　　Opening Date

　　01/23/2024

　　Closing Date

　　2/5/2024 11:59 PM Central

　　Grant Funded

　　No

　　FLSA Status

　　Non-Exempt

　　Description

　　Benefits

　　Questions

　　Job Summary

　　Under general supervision, is responsible for customer service activities involving the handling of requests and/or complaints regarding employee benefits. Maintains benefit eligibility records, processes new hire benefits, and Certificates of Coverage for self-funded programs. Processes related benefit forms for voluntary payroll deductions, 457 plans, insurance programs and TMRS for active Civilian and Uniform employees and retirees. Exercises no supervision.

　　Work Location

　　City Tower, 100 W. Houston St., San Antonio, TX 78205

　　Work Schedule

　　Monday - Friday, 7:45 a.m. - 4:30 p.m.

　　Essential Job Functions

　　Assists customers by telephone or in person with all questions regarding enrollment, benefit programs, retirement, or completion of benefit forms.

　　Maintains all eligibility records for medical plan programs, including dependent validations, qualifying events, court orders and enrollments.

　　Processes all TMRS requests including refunds, requests for restricted prior service credit, prior military service credit, retirement applications, estimates etc.

　　Processes all voluntary payroll deduction enrollments and changes for active employees.

　　Processes all tuition reimbursement requests.

　　Processes Certificates of Coverage for all terminated employees and dependents.

　　Assists with vendor invoice reconciliations and employee benefits ad hoc reports as needed.

　　Maintains customer service metrics and provides reports weekly.

　　Provides administrative support to Employees Benefits Division.

　　Performs other employee benefit duties and responsibilities as assigned.

　　Job Requirements

　　Associate's Degree from an accredited college or university with preferable coursework in Human Resources or a related field.

　　Three (3) years in data processing or human resources processes.

　　Or Equivalent combination of education and experience.

　　This position requires a valid Class "C" Texas Driver's License OR valid driver's license from another state with the ability to obtain a valid Class "C" Texas Driver's License within 30 days of becoming a Texas resident. Use of your own personal vehicle may at times be required and proof of Liability Insurance will be required.

　　Preferred Qualifications:

　　Bachelor's Degree from an accredited college or university.

　　One (1) year employee benefits experience.

　　Three (3) years of health and welfare benefits experience.

　　Bilingual in Spanish.

　　Proficient in Microsoft Office Suite and SAP.

　　Applicant Information:

　　If selected for this position, official transcripts, diplomas, certifications and licenses must be submitted at the time of processing. Unofficial transcripts and copies of other relevant documents may be attached to the application for consideration in advance.

　　Unless otherwise stated, applicants are permitted to substitute two years of related full-time experience for one year of higher education or one year of related higher education for two years of experience in order to meet the minimum requirements of the job. One year of full-time experience is defined as 30 or more hours worked per week for 12 months. One year of higher education is defined as 30 credit hours completed at an accredited college or university.

　　Please be advised that if selected for this position, information regarding employment history as it relates to the qualifications of the position will be needed for employment verification. Applicants claiming military service to meet the experience requirement for this position may attach a DD214 to the application.

　　Applicants selected for employment with the City of San Antonio in this position must receive satisfactory results from pre-employment drug testing and background checks. If required for the position, a physical, motor vehicle record evaluation, and additional background checks may be conducted.

　　Knowledge, Skills, and Abilities

　　Knowledge of City, State, and Federal policies and regulations relating to assigned area of responsibility.

　　Knowledge of English usage, spelling, and punctuation.

　　Knowledge of research methods.

　　Knowledge of modern office practices, procedures, equipment and, depending on the individual job requirements, clerical techniques.

　　Knowledge of basic bookkeeping practices and basic mathematical principles and methods.

　　Skill in operating a personal computer and utilizing rudimentary software.

　　Ability to operate a computer keyboard and other basic office equipment.

　　Ability to communicate clearly and effectively.

　　Ability to establish and maintain effective working relationships with City staff and the general public.

　　Ability to compile, organize, and maintain accurate and complete records and files.

　　Benefits Information

　　The City of San Antonio (CoSA) strives to provide a competitive compensation and benefit package to attract and retain a highly skilled workforce. To accomplish this, CoSA offers subsidized health care benefits for active and retired employees, paid disability benefits, paid life insurance, as well as automatic participation in a pension program which is currently matched two to one.

　　For more detailed information, please click on the following link to view Benefits offered by the City of San Antonio:

　　http://www.sanantonio.gov/hr/employee_information/benefits/index.asp

　　Note:

　　Part-Time, Temporary, and non-City positions are not eligible for CoSA Benefits.

　　Holiday and Leave benefits for Pre-K 4 SA positions may be different than what is listed at the above link.

　　Additional Information

　　The City Of San Antonio is an Equal Opportunity/Reasonable Accommodation Employer. This means that the City does not discriminate on the basis of race, religion, sex (gender), age, disability, national origin, genetic information, or sexual orientation. All individuals are encouraged to apply and compete for jobs with the City of San Antonio.

　　If you require assistance at any stage of the application process due to a disability, please contact the Human Resources Department (https://www.sanantonio.gov/Hr/About/ContactUs?sendto=HR) so that accommodations may be made to meet your needs. Our telephone number is 210-207-8705 and our fax number is 210-207-2285.