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Human Resources Generalist
Human Resources Generalist-March 2024
Charlotte
Mar 28, 2026
ABOUT SPECTRUM
Spectrum provides a full range of advanced broadband services, including video entertainment programming, internet access, and home phone service.
10,000+ employees
Media, Telecom
VIEW COMPANY PROFILE >>
About Human Resources Generalist

JOB SUMMARY

The Spectrum Human Resources Generalist administers human resources policies and programs, balancing employee advocacy and business operating needs. Promote equity, fair treatment, and positive employee relations and ensure compliance with state and federal employment laws. Provide comprehensive HR support, directly or indirectly to a designated client group in the area of recruitment and retention of critical talent, continuous performance coaching and management, pro-active issue/problem identification and resolution, and coaching and development for more effective leadership decision and communication skills. Understand and support the accomplishment of business priorities. Build credible relationships with Business Leaders allowing for better decisions and organizational effectiveness.

MAJOR DUTIES AND RESPONSIBILITIES

Assure Company policies are administered fairly and consistently throughout the area of responsibility

Effectively communicate and execute necessary changes to policies and procedures

Perform employee relations functions including support and counseling regarding personnel and job related conflicts, problem solving and dispute resolution, managing employee performance issues, review and assessment of termination requests

Conduct employee related investigations as necessary

Handle workers compensation, first report of injury database and safety regulations process

Coordinate the administration of all Leave of Absence programs and processes including Transitional Work Program and Accommodations Process

Conduct health and welfare benefits open enrollment meetings and employee meetings to update or roll out other benefits related programs as needed

Conduct employee and supervisor training including benefits, policies and procedures and prevention of harassment and discrimination

Ensure timely and accurate entries to the HRIS database

Ensure timely and accurate payroll entry for designated client group

Perform audit and compliance functions as requested on items such as audit reports verification, commission reports and payroll information

Maintain employee records in compliance with state and federal requirements

On an as needed basis, participate on various HR committees established to resolve employment challenges

Assist in the management and execution of bonus plans, merit processes, and routine/special request reports

Assist in the annual budget planning process as needed

May recruit and staff from internal and external sources

All other duties as requested

#LI-TH

REQUIRED QUALIFICATIONS

Required Skills/Abilities and Knowledge

Ability to communicate orally and in writing in a clear and straightforward manner

Ability to communicate with all levels of management and company personnel

Ability to deal with the public in a professional manner

Ability to maintain confidentiality of information

Ability to make decisions and solve problems while working under pressure

Strong PC skills and MS Office skills

Ability to prioritize and organize effectively

Ability to show judgment and initiative and to accomplish job duties in a timely manner

Knowledge of local, state and federal employment laws and procedures

Knowledge of state and federal wage and hour laws

Knowledge of staffing and employment practices

Knowledge of employee relations procedures and applicable law

Consultative and coaching skills

Analytical skills

Knowledge of cable television products and services a plus

Required Education

Bachelor's degree in Human Resources, Business, or related field or equivalent experience

Required Related Work Experience

2+ years Human Resources Generalist experience

Preferred Certifications and/or Licenses

Certifications for Human Resource Professionals (PHR, SPHR) preferred

Valid driver's license with satisfactory driving record within company required standards preferred

WORKING CONDITIONS

Office Environment

Travel Required

HGN360 2024-37895 2024

Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.

A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you’re joining a strong community of more than 100,000 individuals working together to serve more than 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more. (https://www.youtube.com/watch?v=N-HEOHIAU7Q)

Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.

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