Job Number 24009834

　　Job Category Human Resources

　　Location Sheraton Imperial Kuala Lumpur Hotel, Jalan Sultan Ismail, Kuala Lumpur, Wilayah Persekutuan, Malaysia

　　Schedule Full-Time

　　Located Remotely? N

　　Relocation? N

　　Position Type Management

　　JOB SUMMARY

　　Assists in carrying out the daily activities of the Human Resource Office including recruitment, total compensation, and training and development. Additionally, he/she assists in delivering HR services that meet or exceed the needs of employees and enable business success; as well as ensuring compliance with all applicable laws, regulations and operating procedures.

　　CANDIDATE PROFILE

　　Education and Experience

　　• High school diploma or GED; 2 years experience in the human resources, management operations, or related professional area.

　　OR

　　• 2-year degree from an accredited university in Human Resources, Business Administration, or related major; no work experience required.

　　CORE WORK ACTIVITIES

　　Assisting in Managing Recruitment and Hiring Process

　　• Assists in the interviewing and hiring of Human Resource employee team members with the appropriate skills, as needed.

　　• Assists in establishing and maintains contact with external recruitment sources.

　　• Attends job fairs and ensures documentation of outreach efforts in accordance with Human Resource Standard Operating Procedures.

　　• Networks with local organizations (e.g., Hotel Association and peers) to source candidates for current or future openings.

　　• Assists in monitoring candidate identification and selection process.

　　• Performs quality control on candidate identification/selection.

　　Assisting in Administering and Educating Employee Benefits

　　• Works with the unemployment services provider to respond to unemployment claims; reviews provider reports for accuracy and corrects errors.

　　• Assists with unemployment claim activity reports.

　　• Attends unemployment hearings and ensures property is properly represented, as needed.

　　Assisting in Managing Employee Development

　　• Assists with departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.

　　• Ensures employees are cross-trained to support successful daily operations.

　　• Assists with coordination and facilitation of new hire orientation program to generate a positive first impression for employees and emphasize the importance of guest service in company culture.

　　• Ensures attendance by all new hires and participation of the leadership team in training programs

　　• Assists with ensuring departmental orientation processes are in place and employees receive the appropriate new hire training to successfully perform their job.

　　Assisting in Maintaining Employee Relations

　　• Assists in maintaining effective employee communication channels in the property (e.g., develops daily communications and assists with regularly scheduled property-wide meetings).

　　• Reviews progressive discipline documentation for accuracy and consistency, and checks for supportive documentation and is accountable for determining appropriate action.

　　• Utilizes an “open door” policy to acknowledge employee problems or concerns in a timely manner

　　• Ensures employee issues are referred to the Department Manager for resolution or escalated to the Director of Human Resources/Multi-Property Director of Human Resources.

　　• Partners with Loss Prevention to conduct employee accident investigations, as necessary.

　　• Communicates performance expectations in accordance with job descriptions for each position.

　　Assisting in Managing Legal and Compliance Practices

　　• Assists with ensuring employee files contain required employment paperwork, proper performance management and compensation documentation, are properly maintained and secured for the required length of time.

　　• Assists with ensuring compliance with procedure for accessing, reviewing, and auditing employee files and ensure compliance with the Privacy Act.

　　• Assists with ensuring medical records are maintained in a separate, secure and confidential medical file.

　　• Facilitates random, reasonable belief and post accident drug testing process (in properties where applicable).

　　• Communicates property rules and regulations via the employee handbook.

　　• Assists with ensuring all safety and security policies (e.g., property removal, lost and found items, blood borne pathogens, accident reporting, and hygiene) are communicated to employees on a regular basis through orientation, property meetings, bulletin boards, etc.

　　• Assists with periodic claims reviews with Regional Claims office to ensure claims are closed in a timely manner and reserve levels are appropriate for open claims.

　　• Assists with managing Workers Compensation claims to ensure appropriate employee care and manage costs.

　　Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

　　When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.