Housing Retention Counselor

　　Job Details

　　Job Location

　　CHI-White Plains - White Plains, NY

　　Position Type

　　Full Time

　　Description

　　WHO IS CHI?

　　Community Housing Innovations (CHI) is a not-for-profit housing and human services organization that aims to support social and economic independence. Our vision is to end generational poverty and foster upward mobility by ensuring that all families and individuals live in quality housing, have a home of their own, and a job to support them. We believe quality, affordable housing is the foundation for prosperity, personal fulfillment, and success.

　　WHAT DOES CHI OFFER?

　　CHI employs a team of hard-working, compassionate people who want to give back to others in their community. We are proud to offer:

　　Generous Paid time off

　　Personal and Sick Days

　　Health insurance and health reimbursement account

　　Dental and vision plans

　　Flexible spending account

　　AFLAC supplemental insurance

　　Dependent Care Spending Account

　　Commuter Transit and Parking Account

　　Working Advantage- Employee Perks

　　401(k) retirement plan

　　Life insurance

　　Employee Assistance Program

　　Monthly trainings and career development plans

　　JOB SUMMARY

　　Provide clients who are at risk of foreclosure and eviction with counseling, education and the services necessary to prevent homelessness. Senior Housing Retention Counselor will also be responsible for outreach, including representing CHI at industry events and professional organizations; building relationships and publicizing the agency’s services to increase the number of new clients. Responsible for reporting and compliance in accordance with New York State & HUD requirements, which includes database and file management.

　　JOB-RELATED DUTIES – ESSENTIAL FUNCTIONS

　　Eviction Prevention:

　　Manage intake of eviction prevention applications, including organizing files and maintaining waitlist

　　Review all applications to determine the eligibility of an applicant for CHI’s eviction prevention assistance

　　Conduct an eligibility and affordability analysis for every completed application that is submitted. Including but not limited to; credit report review, income documentation review, monthly household budget review, verification of employment and other relevant documentation required as part of the application review process

　　Conduct outreach in the community to promote the program

　　Track client interaction and maintain a weekly report in Excel

　　Follow up with clients to determine if grant funding was awarded and trouble shoot any areas

　　Participate in bi-weekly consortium meetings to discuss progress of the program

　　Be knowledgeable of community resources and other eviction prevention programs

　　Schedule and facilitate workshops on financial literacy topics i.e. credit, money management

　　Become a HUD-Certified Housing Counselor within the first six months of employment

　　Complete Eviction Prevention Certification Training

　　Foreclosure Prevention:

　　Counseling clients, including review of financial and legal documents. Counselor must provide advice and information to educate the client on their options regarding home ownership, mortgage status, foreclosure, and home sales.

　　Counselor must also be able to assist client with deed in lieu of foreclosure process or a short sale and other resolution of delinquency or foreclosure.

　　Attend court regularly, and offer assistance to new clients attending foreclosure conferences, as well as existing clients.

　　Work with the lender or servicer to obtain a modification; and work with law firms involved in the process.

　　Keep track of application deadlines, final report due dates, and update spreadsheet.

　　Collaborate and meet with participating lenders.

　　Ensure HOPP yearly bi-monthly data reports, interim and final reports for the foreclosure prevention program.

　　Responsible for reporting and compliance in accordance with New York State & HUD requirements.

　　Keep track of workshops, outreach events, trainings, etc. that occurred during the year

　　Assist with website up to date and develop other marketing opportunities

　　Complete Foreclosure Certification Training

　　This job requires personal transportation that will allow travel within the designated market area, travel expenses will be reimbursed

　　Salary: $26.45 an hour - $55,016 annually

　　Monday - Friday 9:00am - 5:00pm

　　Qualifications

　　ENTRY LEVEL QUALIFICATIONS AND REQUIREMENTS

　　Education:

　　Three years of housing counseling, banking and/or financial services experience will be considered in lieu of a degree. Bachelor’s degree with one year banking experience preferred.

　　Special Knowledge and Skills:

　　Ability to read, analyze and interpret financial reports & common legal documents

　　Ability to respond to common inquiries or complaints from customers, regulatory agencies or members of the business community

　　Ability to calculate figures such as income, interest, commissions and percentages

　　Ability to work with minimal supervision in fast-paced, multi-task and multi-cultural work environment

　　Ability to define problems, collect data, establish facts and draw valid conclusions

　　Must have strong verbal, typing and writing skills as well as legible handwriting

　　Must have advanced experience with Microsoft Office software, be able to use e-mail and navigate the internet as well as web-based databases

　　DIVERSTY, EQUITY, AND INCLUSION

　　Community Housing Innovations Inc (CHI) respects diversity and is an equal opportunity employer that provides equal employment opportunities to all employees and applicants and prohibits discrimination on the basis of race, color, creed, religion, national origin, citizenship status, age, disability, sex, gender, gender identity or expression, sexual orientation marital status, partnership status, veteran status, genetic information, or any other status protected by applicable federal, state, or local laws. Community Housing Innovations is committed to diversity, equity, and inclusion.

　　This commitment applies to recruiting, hiring, placement, promotion, transfer, compensation, training, assignments, benefits, employee activities, termination, access to facilities, and programs, and all other terms and conditions of employment as well as general treatment during employment.

　　Email:[email protected]:(914) 683-1010 ext. 1287