Company Description

　　Join the team at Fairmont Banff Springs. Set in one of Western Canada’s most spectacular alpine destinations, Banff offers a unique community of hospitality enthusiasts, outdoor adventure seekers, artists, entertainers, and families alike. It's the perfect work/life combination.

　　Job Description

　　Housekeeping Supervisor

　　Memorable experiences for our Guests and Colleagues are the essence of being a Leader with Fairmont Hotels & Resorts. As a Housekeeping Supervisor your attention to detail will show the Housekeeping team that you are committed to providing luxury Guest experiences. The energy and enthusiasm you display will create a “fun” place to work.

　　What is in it for you:

　　Subsidized staff accommodation provided on-site for full time status employees

　　One complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $4/meal)

　　Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health (up to $5,000/year), Orthodontics (up to $2,500/year), Fertility Drugs and Gender Affirmation (Lifetime maximum of $10,000) for full time permanent status employees

　　Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees

　　Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide

　　Access to the Mountain Explorer Travel Program – exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Fairmont Resorts in Lake Louise, Jasper & Whistler (subject to availability)

　　Comprehensive wellness platform (LifeWorks) for employee mental health and wellbeing support

　　Discounts while using our resort’s Food & Beverage Outlets, Fitness Centre, Spa and Fairmont Banff Springs Golf Courses

　　Automatically added to our resort’s Colleague Lifestyle Program which includes access to staff activities and events

　　Opportunity to develop your talent and grow within Fairmont Banff Springs and over 5,000 properties with Accor

　　What you will be doing:

　　Consistently offer professional, friendly and engaging service

　　Comply with the day-to-day operation needs of the department to ensure service standards are followed

　　Inspect the cleanliness of all the public areas and upkeep of the backspaces and guest corridors

　　Train new hires

　　Participate in training meetings

　　Ensure Housekeeping Attendants are informed daily about priorities in their section

　　Provide feedback and assistance to colleagues to improve quality

　　Follow departmental policies and procedures

　　Report necessary maintenance items

　　Follow all safety and sanitation policies

　　Other duties as assigned to support the housekeeping team

　　Qualifications

　　Your experience and skills include:

　　Proficient in English (verbal & written) essential

　　High school diploma or equivalent preferred

　　Minimum 1 year experience in a supervisory capacity in a hotel Housekeeping environment

　　Proven training skills

　　Experience with HOTSOS, Hotel Property Management System are desirable

　　Proactive with a meticulous eye for detail

　　Strong organizational, supervisory and communication skills

　　Able to convey information and ideas clearly

　　Ability to evaluate and select among alternative courses of action quickly and accurately

　　Work well in stressful, high-pressure situations

　　Effective at listening to, understanding, and clarifying the concerns and issues raised by coworkers and Guest

　　Must be able to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work well with limited supervision

　　Your team and working environment:

　　Fast-paced, upscale, luxury hotel

　　Close proximity to multiple ski resorts and hiking trails in the summer

　　Hospitality employees worldwide making this a great place to develop lifelong connections   

　　Additional Information

　　Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

　　Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. 

　　Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. 

　　By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.

　　Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

　　APPLY TODAY: For more information on working and living in at Fairmont Banff Springs, please visit www.banffspringsjobs.com