WELCOME TO A WORLD OF OPPORTUNITIES AT THE WORLD'S #1 BEST WORKPLACE, AWARDED BY GREAT PLACE TO WORK & FORTUNE.
Conrad London St James is one of Hilton’s three global luxury brands and reflects the bold, inspired and personalised service we offer our guests. The hotel is renowned for its excellent service and is in the top 5% of hotels in London and the Top 10% in the world.
A World of Rewards:
Hourly rate: £13.43/hour A global travel program for team membersUniformsMeals whilst on dutyTo be part of a fabulous teamThe hotel located in the heart of Westminster, as well as 256 beautifully appointed bedrooms our outlets within the hotel offer its teams the opportunity to join exciting food and drink concepts, with the standards and luxury service Conrad is famous for. Supported by celebrity chef Sally Abe, they consist of:
The Blue Boar Pub, opened May 2021, which is a contemporary take on a British pubThe Hedgerow, the hotel’s first cocktail bar, which takes inspiration from the beauty of the traditional British countrysideThe Pem, a glamourous and elegant restaurant in the centre of the hotel showcasing classic British cuisine using modern techniquesThe Orchard, for afternoon teas and lighter mealsThe Executive Lounge, an exclusive space dedicated to our most valued guests, providing a higher level of luxury and personalized service.Seven Meetings & Events Spaces, perfectly designed to host a wide range of gatherings and events, each space offers the same commitment to quality, luxury, and service excellence that define Conrad London St. James.What will I be doing?
Support Manager in assigning the work of Room Attendants and Linen Porters and assist the Housekeeping employees by jumping in and cleaning as needed.Check and maintain adequate level of supplies and material and request replenishment of supplies as required.Work with Front Desk and Maintenance Departments regarding the status of rooms and common areas ensuring that guest requirements are met according to Hotel policy.Assist the Housekeeper Manager in the daily checking of guest rooms and designated staff areas, public areas maintaining cleanliness standards.Ensure guest lost items are secured and policies followed.Ensure prompt email communication with other departments.Assist with team member orientation and training within the department.Attend meetings as requested and contribute new ideas to the overall success of the operation.Inspire the team to achieve high standards of work and guest care.Ensure team members have an up-to-date knowledge of all room categories and amenitiesEnsure all guest comments and feedback are acknowledged and followed up promptlyCarry out Room Attendant and House Attendant duties when requireWhat are we looking for?
Housekeeping experience in the hotel/leisure/retail sector in a supervisory capacityAvailable to work early mornings, evenings, weekends and holidays.Excellent leadership, interpersonal and communication skillsCommitted to delivering high levels of customer serviceAbility to work under pressureKnowledge of Outlook, Word and ExcelFlexibility to respond to a range of different work situationsIt would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
Familiar with Property Management SystemsTravel:
St James Park Tube Station – District & Circle Line – across the road
Westminster Tube Station – Jubilee Line (4 Mins Walk)
Victoria Station (8 Mins Walk)
Waterloo Station (10 Mins Walk)
Job: Housekeeping and Laundry
Title: Housekeeping Supervisor
Location: null
Requisition ID: HOT0A983
EOE/AA/Disabled/Veterans