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Hospitality Manager
Hospitality Manager-March 2024
Denver
Mar 29, 2026
About Hospitality Manager

  Salary Range: $61,500Position: Full timeTitle: Hospitality ManagerLAZ Parking is one of the largest and fastest growing parking companies in thecountry. We often say, "parking is our industry, but people are ourpassion". Our mission is to "create opportunities for our employees andvalue for our clients." When it comes to parking, we're the experts!TheLAZ Hospitalitysilois a unique team within LAZ Parking dedicated to growththrough operational and financial excellence. The Hospitality team specializesin Hotel Partnerships across the country and excels at developingrelationships through training, human connection, and career developmentfor our employees and partners.Why LAZ?401k match3 Tiers of healthcare to fit your needsDental and Vision plansPaid time offShort Term & Long Term DisabilityFree on-site parking!

  The Spirit of the Position:The Valet Manager supports Regional Management with complete oversight of thefinancial, operational, safety and service-related success at their hotel.Principal Job Duties:Responsible for the financial, operational, safety, and service successat their hotel(s).Managing, planning, scheduling, training, and directing the activitiesof Assistant Hospitality Managers, Supervisors, Shift Leads and frontlinestaffEnsure that increased revenue, controlled expenses, and customersatisfaction are maximized by maintaining the highest level of safety &service thresholds and initiatives that are aligned with the expectations ofour various clients.Additional duties as assigned.PeopleAttend daily stand up meetings and resume meetings scheduled by client eitherpersonally or managed through Assistant Hospitality Managers / Supervisors/ Shift Leads.Ensure LAZ internal stand up meetings (Pre-Shifts) are held each shifteither personally or managed through Assistant Hospitality Managers /Supervisors / Shift Leads.Assist with the management and development of the Hotel team to accomplishannual and periodic goals/initiatives, while embodying and using LAZParking's culture as a guideline.Identify high potential employees to support the organization's continuedgrowth, both within your region and outside.Actively participate in the recruiting and onboarding process for prospectiveemployees.Ensure all safety initiatives from the National Safety & Training Manager,Hospitality are rolled out to new and existing employees.Address any and all safety concerns promptly.ProductDrive service results and establish goals by monitoring and responding toresults from LAZ Service Shopper Reports and hotel internal service metrics.Responsible for cultivating client relationships and business retention.Implement and complete other projects, programs, and initiatives that mayarise from the operation of assigned hotel(s).Understand, implement, and deliver all requirements that are outlinedwithin the contractual agreement between LAZ Parking and our clients.Profit

  Responsible for claims and safety related training, preventioninitiatives, and claims processing including claims investigation, clientand guest follow-up, and compliant reporting.Responsible for overall financial success including audit compliance andensuring the operation follows audit protocol.Responsible for payroll processing; ensuring sign off on hours in timelymanner; collaborate with the local payroll department to ensure pay data iscompleted properly; work with Human Resources Business Partner to ensureproper wage and hour compliance.Responsible for ensuring LHIST data is entered daily and accurately.Responsible for financial management of assigned location ensuring adherenceto budget and revenue enhancements as it relates to staffing, scheduling andoperational expenses.Daily, weekly, monthly, and annual financial and operational reports asrequired.Preparation of budgets/monthly reviews of profit/loss for their assignedhote (s).Monitor, review, and analyze the market rate structures.Education:Bachelor's Degree or equivalent work experience desired.Experience:1+ years Management experience.Prior experience in the hospitality industry (Parking, Restaurants,Hotels,etc) is preferred.Open availability (7 days a week)Valid driver's license required.Previous experience working in fast-paced environment with high customerexpectations.Knowledge of Excel, Word, Power Point and General Microsoft OfficeApplications.Skills:Ability to seek improvement and create an environment of idea sharing andcreative problem solving.Capable of handling employee conflict, following grievance procedures,mediating and conflict resolution.Strong customer service skills and abilities.Ability to mitigate and lead others to overcome challenges (Never Ever GiveUp Attitude).Excellent teambuilding and interpersonal... For full info follow application

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