Description

　　Position: Technology Tier 1 Engineer

　　Location: Greater Des Moines Area (Onsite Day Travel)

　　Salary: $55,000 - $65,000 + Bonus Opportunity

　　Job Type: Permanent Full-Time Hire

　　Are you a tech enthusiast with 1-3+ years of IT desktop support experience? Do you have a passion for providing excellent customer service and solving technical issues? If so, we have the perfect opportunity for you to shine! Join an outstanding Greater Des Moines team as a Technology Tier 1 Engineer and embark on a rewarding career with a competitive salary, bonus potential, and immediate benefits/401K.

　　Join a rapidly growing organization that offers abundant opportunities for continuous learning and career advancement. As part of this team, you'll have the chance to expand your skills and knowledge while contributing to company success. Join an outstanding organization committed to excellence and make an impact from day one.

　　Key Responsibilities:

　　Onsite Support: Day travel is a requirement, as you'll be visiting client sites within the Greater Des Moines area. Travel expenses will be reimbursed.

　　Client-Focused: You'll be the face of our company to clients, providing exceptional customer service and building strong relationships.

　　Technical Expertise: Troubleshoot and resolve connectivity, network, and service issues promptly.

　　Documentation: Track all documentation and communications efficiently, ensuring nothing falls through the cracks.

　　Patch Testing: Conduct patch testing to maintain a stable and secure environment.

　　Network Knowledge: Utilize your knowledge of LAN/WAN and ITIL practices to enhance our IT infrastructure.

　　Top Requirements:

　　Experience: 1-3+ years of hands-on IT desktop support experience.

　　Trainable: We value your willingness to learn and adapt to new technologies and processes.

　　Technical Proficiency: Proficiency in MS O365, Active Directory, and Ticketing Systems is essential. Any additional knowledge of network, server, or other IT areas is a big plus.

　　Customer Service: Excellent customer service skills and a strong phone presence are crucial.

　　The Perks:

　　Competitive Compensation: Enjoy a competitive salary within the range of $55,000 - $65,000, with the potential for additional bonuses.

　　Travel Opportunities: Explore different client sites within the Greater Des Moines area while having your travel expenses covered.

　　Professional Development: Continue to expand your IT knowledge and skills as you tackle new challenges.

　　Immediate Benefits/401K: Access comprehensive benefits and retirement plans right away.

　　Ready To Make A Difference?

　　* For immediate and confidential consideration, please send a message to MEREDITH CARLE on LinkedIn or send an email to me with your resume. My email can be found on my LinkedIn page. Also, you may contact me by office: 515-303-4654. Or one click apply on our Robert Half website. No third-party inquiries please. Our client cannot provide sponsorship and cannot hire C2C. *

　　Requirements

　　Top Requirements:

　　Experience: 1-3+ years of hands-on IT desktop support experience.

　　Trainable: We value your willingness to learn and adapt to new technologies and processes.

　　Technical Proficiency: Proficiency in MS O365, Active Directory, and Ticketing Systems is essential. Any additional knowledge of network, server, or other IT areas is a big plus.

　　Customer Service: Excellent customer service skills and a strong phone presence are crucial.

　　Ready To Make A Difference?

　　* For immediate and confidential consideration, please send a message to MEREDITH CARLE on LinkedIn or send an email to me with your resume. My email can be found on my LinkedIn page. Also, you may contact me by office: 515-303-4654. Or one click apply on our Robert Half website. No third-party inquiries please. Our client cannot provide sponsorship and cannot hire C2C. *

　　Technology Doesn't Change the World, People Do.®

　　Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

　　Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

　　All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

　　© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .