The AdTheorent Health Account Manager owns the client-facing relationship post-sale and ensures superior client service through excellence in campaign management, relationship development, client retention and incremental sales. In addition to regular client communication, Account Managers interact across AdTheorent’s internal departments as well as the partner landscape on behalf of their clients.

　　The ideal candidate will have prior experience in a client-facing role in the digital marketing and/or media agency space, with a special focus on Healthcare and Pharma.

　　This hybrid position can sit in either our Chicago, NYC, Boston, or Denver office.

　　Responsibilities Include:

　　Manage and maintain cross-channel, programmatic advertising Health/Pharma vertical campaigns (i.e. display, video, native, rich media) in partnership with clients and internal teams to help clients connect with their customers

　　Serve as the main point of contact for assigned accounts and ensure client deliverables and campaign needs are met in a timely manner

　　Coordinate with internal teams to build Health specific audiences, launch campaigns on time, and drive optimal performance throughout the campaign’s flight

　　Develop a thorough understanding of AdTheorent Health products and services to upsell when performance and/or offerings align with customer’s business needs

　　Partner with Data Analytics to prepare regular and post-campaign reporting presentations to analyze performance and provide recommendations and new opportunities for future campaigns

　　Collaborate with Sales Managers to strategize and identify ways to optimize campaign performance to drive peak results for clients and health audiences

　　Ensure excellent customer satisfaction levels with every customer engagement

　　Keep abreast of digital media developments and industry technologies and capabilities within the Health/Pharma space

　　Requirements

　　College diploma, with relevant degrees in advertising or communications

　　Minimum 2 years in a client facing programmatic, account management, customer success or media planning role

　　Prior account management experience at an ad tech or media company is a must; experience in supporting Health/Pharma campaigns is a plus

　　Strong understanding of interactive media planning and buying, and success metrics (NPI Reach, Audience Quality, CPQA, CTR, CPA, CPM, etc.)

　　Familiarity with Microsoft Office, Salesforce, Google Analytics, DCM, DoubleVerify, IAS, IQVIA, IPSOS, Crossix, Symphony, NPI Insights & Reporting

　　Understanding of the programmatic market, with exposure to bid management and campaign management optimization strategies.

　　Organized and detail oriented, with the ability to multi-task in a fast-paced environment

　　Demonstrated ability in analyzing and interpreting campaign data to recommend solutions that will provide optimal results for clients

　　Possess independence, confidence, and enthusiasm

　　Ability to work and collaborate in a team environment

　　You must be willing and able to work hybrid in our Chicago office

　　Benefits

　　We offer full health coverage, generous PTO, an award-winning office culture!

　　We are an Equal Opportunity Employer and seek to foster community, inclusion and diversity within the organization. We encourage all qualified candidates, regardless of racial, religious, sexual or gender identity, to apply.

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