About the Role:

　　Sales & Relationship Management

　　DEPARTMENT: Sales

　　REPORTING TO: Head of Sales

　　WORKING HOURS: Professional Business Hours

　　VACANCY TYPE: Full Time

　　ROLE SUMMARY:

　　Position: Head of Stakeholder Relationship Management

　　Job Description:

　　We are seeking an experienced and dynamic professional to join our team as the Head of Stakeholder

　　Relationship Management. In this pivotal role, you will be responsible for cultivating and managing key

　　relationships with Osttra’s stakeholders to drive growth and enhance our market position.

　　Responsibilities:

　　Stakeholder Engagement Strategy: Develop and implement a comprehensive stakeholderengagement strategy aligned with the organisation's objectives, ensuring effective communication

　　and relationship building.

　　Stakeholder Mapping: Identify and prioritise key stakeholders, with Osttra’s shareholders andexternal counterparts, and create tailored engagement plans to address their needs and expectations.

　　Cross-functional Collaboration: Work closely with all internal functions; commercial strategy teams,product management, sales, client service, customer success etc, to ensure a cohesive approach to

　　stakeholder management and alignment with Osttra’s goals.

　　Issue Resolution: Proactively address and resolve stakeholder concerns, acting as a liaison betweenstakeholders and internal teams to ensure timely and effective issue resolution.

　　Feedback Mechanisms: Establish and manage feedback mechanisms to capture stakeholder insightsand perceptions, using this information to drive continuous improvement and enhance stakeholder

　　relationships.

　　Communication Strategy: Develop and execute a robust communication strategy to keepstakeholders informed about Osttra’s strategy, achievements, and upcoming plans.

　　Risk Management: Anticipate and mitigate risks related to stakeholder relationships, working tomaintain a positive and collaborative environment.

　　Performance Metrics: Define and track key performance indicators (KPIs) to measure the success ofstakeholder relationship initiatives and adjust strategies as needed.

　　Requirements:

　　● Experience: Proven experience in stakeholder relationship management or a related field, with a

　　track record of successful engagement strategies.

　　● Leadership Skills: Strong leadership and team building skills, with the ability to inspire and guide

　　cross-functional teams.

　　● Communication Skills: Excellent written and verbal communication skills, including the ability to

　　communicate complex information clearly and effectively.

　　● Analytical Thinking: Strong analytical skills to assess stakeholder needs, identify trends, and make

　　data-driven decisions.

　　● Collaboration: Ability to collaborate effectively with internal and external stakeholders to achieve

　　shared goals.

　　● Adaptability: Demonstrable ability to adapt to changing circumstances and navigate complex

　　stakeholder landscapes.

　　● Strategic Vision: Strategic mindset with the ability to align stakeholder engagement initiatives with

　　the Osttra’s long-term vision.

　　About OSTTRA

　　Candidates should note that OSTTRA is an independent firm, jointly owned by S&P Global and CME Group. As part of the joint venture, S&P Global provides recruitment services to OSTTRA - however, successful candidates will be interviewed and directly employed by OSTTRA, joining our global team of more than 1,200 post trade experts.

　　OSTTRA was formed in 2021 through the combination of four businesses that have been at the heart of post trade evolution and innovation for the last 20+ years: MarkitServ, Traiana, TriOptima and Reset. OSTTRA is a joint venture, owned 50/50 by S&P Global and CME Group.

　　With an outstanding track record of developing and supporting critical market infrastructure, our combined network connects thousands of market participants to streamline end to end workflows - from trade capture at the point of execution, through portfolio optimization, to clearing and settlement.

　　Joining the OSTTRA team is a unique opportunity to help build a bold new business with an outstanding heritage in financial technology, playing a central role in supporting global financial markets.

　　Learn more at www.osttra.com .

　　What’s In It For You?

　　Our Purpose:

　　Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world.

　　Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress.

　　Our People:

　　We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.

　　From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.

　　Our Values:

　　Integrity, Discovery, Partnership

　　At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.

　　Benefits:

　　We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global.

　　Our benefits include:

　　Health & Wellness: Health care coverage designed for the mind and body.

　　Flexible Downtime: Generous time off helps keep you energized for your time on.

　　Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.

　　Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.

　　Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.

　　Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.

　　For more information on benefits by country visit: https://www.spglobal.com/en/careers/our-culture/

　　Diversity, Equity, and Inclusion at S&P Global:

　　At S&P Global, we believe diversity fuels creative insights, equity unlocks opportunity, and inclusion drives growth and innovation – Powering Global Markets. Our commitment centers on our global workforce, ensuring that our people are empowered to bring their whole selves to work. It doesn’t stop there, we strive to better reflect and serve the communities in which we live and work, and advocate for greater opportunity for all.

　　Equal Opportunity Employer

　　S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.

　　If you need an accommodation during the application process due to a disability, please send an email to:  [email protected]  and your request will be forwarded to the appropriate person. 

　　US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf   describes discrimination protections under federal law.

　　20 - Professional (EEO-2 Job Categories-United States of America), BSMGMT203 - Entry Professional (EEO Job Group)

　　Job ID: 296664

　　Posted On: 2024-01-19

　　Location: London, United Kingdom