If you are passionate about transforming communities with a mission-driven organization, then we have the opportunity for you!

　　Reporting to the Director for International Programs, the Head of the Program provides leadership and oversight for the administration of the repatriation program. They will provide supervision and direction to a specialized team of 6 who will facilitate support services for youth who have returned to Mexico from the United States.

　　The Head of Program will be responsible for program oversight, budget management, outreach, and reporting. Two licensed clinicians will provide individual and family therapy to youth in the program to address mental health concerns and reintegration challenges. In addition, four case managers will be employed to support youth in the identification and coordination of resources.

　　Global Refuge, formerly known as Lutheran Immigration and Refugee Service (LIRS), is a nonprofit serving newcomers seeking safety, support, and a share in the American dream. Since 1939, we have welcomed those seeking refuge, upholding a legacy of compassion and grace for people in crisis. We walk alongside individuals, families, and children as they begin their new lives in the United States through our work in refugee resettlement, welcome and respite services for asylum seekers, economic empowerment and employment, and family unification for unaccompanied children. To date, we have served over 750,000 people from around the globe. Our comprehensive services leverage our extensive organizational expertise as well as government, community, and faith partnerships.

　　Attracting and retaining the best talent is vital to our continued growth and we are proud to offer an excellent benefits package including:

　　medical, dental, and vision available on the first day of employment,

　　professional development, tuition reimbursement,

　　generous paid time off including 20 days of vacation, 12 days of sick leave, 12 paid holidays,

　　12 weeks of fully paid parental leave and up to 12 weeks of fully paid FMLA leave,

　　company 403(b) contribution of 3%, an additional 7% match which vests immediately,

　　Family Building benefits for reproductive procedures, adoption/foster care assistance, and

　　an annual wellness benefit that can be customized to support your personal needs including funding enrichment classes, gym memberships, and healthy eating plans (to name a few) all in an inclusive and progressive environment!

　　At Global Refuge, welcoming newcomers isn't just our duty-it's an inherent part of our identity, rooted in our Lutheran heritage and inspired values and serving as a testament to our unwavering commitment to those in search of refuge. Please join us as we make a difference in the lives of newcomers.

　　DUTIES

　　Contributes to the mission of Global Refuge by providing day-to-day oversight and direction to the repatriation program.

　　In conjunction with the Director for International Programs and other program directors, establishes and carries out the strategic direction for the program.

　　Acts as a subject matter expert in Repatriation Support and represents the department internally and externally

　　Submits detailed and thorough documentation in compliance with Global Refuge policies and procedures.

　　Assists and supports on-the-ground legal, logistical, and financial matters such as liaising with banks, lawyers, accountants, etc. in order to guarantee the smooth functioning of the program.

　　Utilizes social work best practices to ensure thorough assessments of the child's progress and services provided.

　　Informs supervisor about trends, challenges, and successes in working with the population.

　　Secures and maintains funding for the department by assisting with the identification of funding sources, writing grants, and reporting.

　　Creates and manages the budget for the department.

　　Significantly contributes to and manages numerous funding reports and proposal submissions; reviews and edits quarterly, annual, and monitoring reports for program services.

　　Hires, trains, and develops staff to fulfill the functions of the program including evaluation, training, technical assistance, program management, and coordination

　　Holds staff accountable for delivering quality work on time. Mentors and manages performance as necessary

　　Acts as a role model and exhibits a high level of leadership, fosters transparency, and is fair in all dealings with staff

　　Leads staff in meeting the objectives, obligations, and Global Refuge standards, in accordance with external and internal agreements, in a manner that respects and encourages their individual gifts and skills and educates them regarding the tasks and skills required to meet objectives.

　　Performs ongoing supervision of case management activities. Ensuring staff provide services in compliance with established Global Refuge policies and procedures

　　Actively works to develop a team atmosphere within the unit and establishes a supportive and productive work environment.

　　Supervises staff with its associated administrative tasks - approving timesheets, conducting annual evaluations, etc.

　　Participates in Global Refuge training on cultural competence, service provision, and Global Refuge policies and procedures.

　　Oversees the program ensuring clear procedures, prompt distribution of all new cases, and acts in the best interest of the children/adolescents.

　　Develops consistent, effective, and efficient practices regarding service delivery and support partners.

　　Ensures that the program is developing and implementing ongoing quality improvement measures to provide specific and measurable program outcomes that meet and exceed both identified internal benchmarks and the requirements of regulating bodies.

　　Meets with government and nonprofit program partners and other coalition allies in person or via conference calls to discuss programmatic activities/issues.

　　Provides support and technical assistance to partners related to issues of service delivery, documentation, reporting, Global Refuge and Child Welfare best practices, and federal guidelines.

　　Engages in ongoing professional development by attending seminars or conferences.

　　Other duties as assigned

　　QUALIFICATIONS

　　Degree in International Development, Social Work, or other related field required

　　Minimum of eight years of work experience in the field of Children and Family Services or Child Welfare Programs

　　At least six years of progressively responsible experience managing multiple programs, staff, and project and budget administration

　　At least three years of experience with child welfare programs. Experience with returnee and/or unaccompanied migrant children preferred

　　Awareness of legal and political issues related to immigration and child welfare

　　Commitment to Global Refuge's core mission and values and an ability to model those values in relationships with colleagues and partners; commitment to empowering returnees and unaccompanied minors.

　　Experience in program development, administration, and budget oversight

　　Knowledge of and experience working with returnees and unaccompanied minors

　　Experience providing supervision to case managers and clinicians

　　Experience in directing grants, contracts, or cooperative agreements including responsibility for compliance and reporting

　　Knowledge of community resources and ability to connect families to community services

　　Excellent clinical and crisis intervention skills

　　Excellent oral and written communication skills and the ability to interact well with all levels of various systems.

　　Strong analytical and problem-solving skills.

　　Strong organizational skills and ability to manage multiple projects and activities simultaneously.

　　Proficiency in Microsoft Office applications

　　Critical assessment and analysis skills

　　Cross-cultural or international experience preferred

　　Special Position Requirements:

　　Must have valid driver's license free of major infractions

　　Must have access to reliable personal transportation

　　Must be able to travel within Mexico and internationally up to 25% of the time

　　Must be willing and able to clear a criminal background check and child abuse/neglect check

　　Bilingual in Spanish and English required

　　Global Refuge is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state, or local laws. We participate in E-Verify.

　　We offer a competitive salary and comprehensive benefits package in an innovative and rewarding work environment. Salaries are based on the latest market data and reflect the education, skills, and requirements for the role. Differentials may exist based on the region and language abilities. Global Refuge has been welcoming newcomers since 1939. Learn more at globalrefuge.org.