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Head of Performance, Talent & Reward
Head of Performance, Talent & Reward-April 2024
Southampton
Apr 1, 2026
About Head of Performance, Talent & Reward

  Job Description

  We recognise the value in having people with a variety of backgrounds, experience and skills in our business. That means the role requirements here should be seen as a guide, not a checklist. If you have more, less or different experiences, but really relevant skills, we’d love to hear from you.

  We work flexibly and will help you to find a healthy balance of remote working and time in our fantastic Southampton office, collaborating, taking part in events and getting to know people that makes working with us so rewarding. We welcome the opportunity to discuss reduced hours and job share arrangements.

  The Role

  We are thrilled to bring to market the position of Head of Performance, Talent, and Reward. As a key member of our people leadership team, you will collaborate with colleagues both within the corporate structure and across Carnival UK to oversee the integration and alignment of our performance, talent management, and total reward philosophies with our target performance-led culture. Bringing innovative thought leadership to future-proof our employment proposition, contribute to our desired culture, and prioritise performance considerations. Your responsibilities will extend across ship and shore operations, spanning multiple international talent markets. You will play a crucial role in establishing and maintaining relevant policies, frameworks, documentation, and processes to assess, nurture, and appropriately reward our workforce.

  Representation and Collaboration:Represent CUK in corporate and cross-brand forums, collaborating effectively with sister brands to share insights and experiences.

  Strategic Management and Leadership :Develop and maintain networks, influence policy and strategy development, manage budgets, and lead the Performance, Talent, and Reward team, focusing on continuous improvement, efficiency, and anticipating team capacity.

  Strategic Reward Leadership :Provide thought leadership and recommendations to drive futureproof reward considerations, supporting the target culture and growth of CUK.

  Design, implement, and sustain a comprehensive Total Reward offering, owning relevant policies, and overseeing cyclical activities such as salary benchmarking and compensation events.

  Compliance and Communication:Advise the People Leadership Team on market knowledge and legislative requirements, maintaining oversight of benefits portfolios for strategic alignment.

  Ensure compliance with external regulations, market the Total Reward effectively internally and externally, and implement governance around corporately driven reward approaches.

  Strategic Performance Leadership:Bring thought leadership to futureproof the employment proposition, contribute to the target culture, and drive performance considerations.

  Define cycles, processes, and governance for annual performance and reward reviews while working closely with leadership teams to facilitate continuous improvement in fleet performance.

  Talent Management and Development:Define policies, frameworks, and tools for identifying high performance and talented individuals, including promotion, succession planning, and career pathways.

  Provide advice and consultancy to Senior Leaders on the talent agenda, facilitate senior leader performance calibration, and serve as the design authority for early careers and talent development programs.

  Our role categories range from CUK15 (entry level) to CUK1 (Brand President) so you can clearly see internal development opportunities. This role is a CUK05 and is offered on a full time, permanent basis, with a 3 day in our Southampton office hybrid working pattern.

  About You

  Fresh ideas and different perspectives are what excite us most and help us to succeed. Alongside bringing these to the role, you’ll also need:

  Prior experience leading a Talent and Reward function

  Experience & success working in a global operating model

  Comfortable and confident in stakeholder management at an executive level

  A bold thinker with a proven track record of challenging the status quo

  It would be beneficial if you had:

  An appreciation of the Maritime Labour Convention and associated compensation structuresBeing part of our team has its advantages…

  We're a holiday company so we know there’s more to life than work. Our comprehensive range of benefits are designed to help your personal and financial health and wellbeing.

  A friendly welcome with help settling in

  Home and office-based (60%) hybrid working

  Regular office events including live entertainment, lifestyle events and charity partner fundraisers

  Extensive learning and development opportunities

  Annual bonus

  Minimum 25 days leave, bank holiday allowance and holiday trading scheme

  Employee-led networks

  Employee Assistance and Wellbeing programmes

  Recognition scheme with prizes and awards

  Employee Discounted Cruising plus Friends and Family offers

  Contributory Defined Contribution Pension scheme

  Company paid private medical and dental insurance and health assessment

  In-house Occupational Health help and access to digital GP

  Life Assurance

  Parental and adoption leave

  Employee Shares Plan

  Electric Car and Cycle to Work schemes

  Onsite restaurant offering range of healthy cooked and grab and go meals

  Discounted retail and leisure via discounts portal

  Please note: Being able to create unforgettable holiday happiness is a brilliant opportunity so we often receive high volumes of applications for our roles. In these cases we may close our job adverts early and aren’t able to consider applications once this happens.

  #LI-Hybrid

  #Job Functions: Human Resources

  #LI-JG1

  About Us

  Holidays are one of life’s greatest pleasures. Having the chance to relax, escape and explore is a magical thing. And there is no better holiday than a cruise.

  No one knows cruising like Carnival UK, where talented people from across the globe come together to create unforgettable holiday happiness. As part of the world’s largest holiday travel and leisure company, we take enormous pride in bringing to life two of the most iconic brands from Britain’s rich seafaring heritage, P&O Cruises and Cunard. Collectively they have been delivering unbridled joy, boundless adventure and lifelong memories to millions of people for over 350 years. And in a multi-million pound global holiday market, where cruising has barely scratched the surface, we have the opportunity to do that for many, many more people.

  Our diverse yet tight knit teams share high standards, heartfelt values and passion for our purpose. Our Culture Essentials describe the expectations we have for ourselves and of each other, in building a culture that supports safe, sustainable, compliant operations and celebrates diversity, equity and inclusion.

  It’s through the successful delivery of these extraordinary travel experiences for our target markets and our distinctive culture, that we hope to become Travel’s Employer of Choice.

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