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Head of Engineering
Head of Engineering-March 2024
Cape Town
Mar 29, 2026
About Head of Engineering

  WHAT WE DO

  We build innovative fintech products to help SMEs make cash flow. From instant access to funding to all-in-one business banking accounts and cutting-edge financial analysis tools, we're on it!

  Our purpose is to help SMEs manage their business better, faster, simpler, Lula, so they can spend more time doing what they love.

  Speaking of love, we're looking for Lulas who love to make a difference to join our team and change the game.

  WHY WE DO IT

  We care about our family, our work, our community, our country.

  We're passionate about EMPOWERING EVERY SME TO SUCCEED.

  And to do it, we're BUILDING THE NEXT GENERATION OF FINTECH PRODUCTS TO HELP SMES MAKE CASH FLOW.

  Why? Because the more businesses that succeed, the more jobs, money, and opportunities for all South Africans - including Y.O.U.

  So get curious.

  Rise to the challenge.

  Don't settle for average.

  Shoot for amazing.

  We're here to change the game, the norm, the world,

  Because when we change something for the better, we change ourselves too.

  You are.

  We are.

  Lula

  OUR VALUES

  Collaborative - we're a clan and work together as a team, always towards a common goal

  Committed - we're accountable and follow through no matter the challenge

  Curious - we look for better ways to do things and make a positive difference

  Connected - we stay close to, learn from and look to understand each other and our customers

  Compassionate - we go out of our way to care about our colleagues, our customers and our community

  OVERALL PURPOSE

  The Head of Engineering will play a key role in defining and shaping the Technology vision and strategy at Lula. You will lead and scale a team of 50+ Engineers (local and offshore), Architects and Quality Assurance personnel to execute on this strategy. The role is expected to drive the adoption of the best practices and technologies to achieve excellence in performance, security and customer experience. You will be accountable for the performance and stability of our production platforms working in collaboration with our technical operations team. The ideal candidate will be a seasoned engineering leader with a proven track record of building successful teams, fostering a culture of innovation and delivering technical solutions which meet the expected business outcomes.

  It's not only the leadership and technical skills that we are looking for, soft skills and people management experience are critical. You will also be expected to define and manage budgets and manage key suppliers effectively. This is a senior management role and will be a key member of the Technology Management team.

  Responsibilities will include:

  Articulation and delivery of an engineering strategy which considers the factors of people, process and technology aligned to our technology and business strategies.

  Development of an architectural roadmap that aligns to these strategies and shows a clear evolution of our platforms and technology.

  Research and implement new software technologies that benefit our customers and give us a competitive edge.

  Delivery in collaboration with Product and Business stakeholders against all agreed roadmaps for banking, funding, partners, platform and maintenance.

  Drive quality throughout the systems development lifecycle, ensuring that engineering principles and best practices are being adhered to resulting in scalable solutions that meet security, performance and programming conventions.

  Build, lead and mentor a high performing Engineering team.

  Direct line management of Engineering Managers, QA Manager and Architects.

  Lead engineering hiring to ensure we have a complete and high-performing Engineering team, including the recruitment and management of remote teams.

  Manage budgets and capacity to support delivery.

  Manage key third party suppliers ensuring they are performing and delivering to SLO's and SLA's.

  Monitor team velocity and budgets to assess technological performance

  Report on team activities, and ensure accurate planning and time estimation of engineering work

  Build and maintain partner-relationships, ensuring seamless integrated software delivery

  Contribute as a key member of the Technology Management team collaborating with all members to ensure that we deliver a world class experience to our customers.

  Be a key point of contact for investor and third party due diligence exercises.

  THE SKILLS AND COMPETENCIES WE'RE AFTER

  Excellent leadership ability, you inspire your team and our business to achieve company goals

  Exceptional technical skills, coupled with a commercial outlook

  Ability to think strategically and make decisions pragmatically

  Ability to manage multiple complex deliveries under pressure

  Ability to adapt to changing circumstances and priorities

  Excellent planning and organisation skills

  Excellent communication, facilitation, presentation and negotiation skills

  Strong stakeholder management skills with the ability to manage expectations, risks and issues in a proactive manner

  Strong collaboration skills and a passion for working with people

  Strong analytical and problem-solving skills

  Deadline driven - you know what success looks like and how to measure it

  Positive, high energy and committed to live, demonstrate and get excited about the Lula values

  THE EXPERIENCE WE'RE LOOKING FOR

  BSc Degree in Computer Science, BTech, BEng or equivalent

  Honours and/or Master's degree an added advantage

  3-5 Years experience managing and scaling an engineering team or department

  10 Years + experience working in software development with an in-depth understanding of .NET software technologies

  In depth experience of building and supporting high performing/scaling software solutions

  Experience defining and executing a technology a strategy

  Experience working closely with a product team and within an agile environment

  Financial services and banking experience advantageous

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