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Head of Business Insights
Head of Business Insights-April 2024
Jakarta
Apr 5, 2026
About Head of Business Insights

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  Job Description

  Purpose

  Be a trusted advisor and strategic partner to the GM, business leaders and regional teams.

  Develop an in-depth understanding of the business based on market data/research and internal sources leading to actionable insights that guide the strategic planning process and effective execution.

  Lead/support strategic projects/initiatives across departments.

  Accountabilities

  Proactively identify insight needs and gaps within the business. Recommend appropriate approaches to address these needs effectively.

  Independently lead market research initiatives to support brand strategy. This includes articulating market research needs, selecting vendors, designing, and executing studies, and interpreting research findings.

  Apply business acumen and analytical skills to diagnose external and internal market insights and provide well-founded recommendations to support key business decisions and drive outcomes, e.g. in portfolio strategy, new product evaluations and preparations, brand plans, as well as operational performance management.

  Coordinate a well aligned brand planning process.

  Support the development and monitor the execution of LOC priorities and meaningful brand KPIs.

  Utilize modern data visualization and analytics technologies to create dynamic business dashboards. Effectively communicate and bring key insights for stakeholders.

  Promote the use of high-quality data and support a culture of fact-based decision-making in Marketing and Commercial teams by building capabilities and providing guidance to the audience in the use of tools.

  Lead operations reviews and ensure disciplined preparation and follow up actions.

  Assist GM in ad hoc initiatives and drive cross-functional projects and initiatives.

  Department/Reporting Line

  Reporting to GM, member of the IDLT

  Lead insights analyst and trainer and/or external training partner, and collaborate with regional commercial effectiveness team (partially based in Indonesia).

  Qualifications

  Bachelor’s or master’s degree in relevant discipline / MBA is a plus.

  8-12 years of experience in leading and performing analysis and communicating insights and recommendations to stakeholders.

  Either market research agency or consulting experience and either FMCG or healthcare experience.

  Interest and experience in consumer/customer behaviour, performing data analytics to bring the voice of the consumer/customer to inform product messaging, and to understand and track consumer/customer attitudes and behaviour.

  High level of intellectual curiosity and learning agility to quickly understand new business problems and concepts.

  Ability to problem-solve and implement solutions.

  Excellent communication skills in Bahasa and English and presentation skills.

  Demonstrated project planning and project management skills.

  Locations

  Jakarta, Indonesia

  Worker Type

  Employee

  Worker Sub-Type

  Regular

  Time Type

  Full time

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