Company Description

　　Your team and working environment:

　　Nestled at the base of Blackcomb Mountain, Fairmont Chateau Whistler resort defines mountain luxury in the heart of Whistler, British Columbia- host mountain resort of the 2010 Winter Olympics. Located in the spectacular coastal mountain range, Whistler is Canada’s premier, year-round outdoor adventure destination- just two hours north of downtown Vancouver. Offering ski-in, ski-out convenience and an on-site championship golf course, Fairmont Chateau Whistler is Whistler’s largest conference resort hotel with 519 guestrooms and suites, exceptional dining in five unique outlets and full resort amenities including a slope-side Health Club. Since opening its doors in 1989, this landmark destination has welcomed guests and colleagues to an unforgettable mountain adventure. Join us and start yours today!

　　Job Description

　　Guest Services & Resort Fleet Manager

　　Showcase your leadership and interpersonal strengths as Guest Services & Resort Fleet Manager, where you will foster an engaged team, maximize operations and ensure exceptional guest service from the moment guests arrive!

　　Yearly salary range: $70,000 to $75,000

　　What you will be doing:

　　Lead and manage all aspects of the Guest Services department and ensure all service standards are followed

　　Handle guest concerns and react quickly, logging and notifying proper areas

　　Conduct regularly scheduled departmental meetings

　　Manage the departmental expenses and budget

　　Manage and preventatively maintain hotel vehicle fleet

　　Maintain detailed records of vehicle servicing and inspections

　　Ensure condition and cleanliness of vehicles at all times

　　Balance operational, administrative and colleague needs

　　Assist guests regarding hotel facilities in an informative and helpful way

　　Follow department policies, procedures and Forbes service standards

　　Other duties as assigned

　　Qualifications

　　Your experience and skills include:

　　Previous leadership experience in a similar role required

　　Previous department head experience required

　　University/College degree in a related discipline is an asset

　　Previous PMS experience required

　　Must possess a professional presentation

　　Strong interpersonal and problem solving abilities

　　Ability to work well under pressure in a fast paced environment

　　Ability to focus attention on guests needs, remaining calm and courteous at all times

　　Additional Information

　　Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization. 

　　Our commitment to Diversity & Inclusion:

　　We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

　　Why work for Accor?

　　We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

　　By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit  https://careers.accor.com/

　　Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS