Job Description

　　Lighthouse Camp Services is seeking candidates for the Guest Services Supervisor position. This position will work on site for 20 days, and off for 10 days. This is a dual role supervising the Housekeeping and Front Desk Teams. Part of each rotation will be working in both capacities and full duties may be adjusted accordingly.

　　Primary responsibilities ?Housekeeping

　　Accountable and responsible for maintaining a culture focused on having Safety as a value

　　Train employees to perform to Aramark Standards

　　Supervise all housekeeping staff

　　Monitor, compile and forward feedback on housekeeper work performance to Manager

　　Monitor the Assignment and distribution workload allocations for housekeepers and janitors

　　Ensure workload equity

　　Conduct spot checks and final inspections of accommodation and living areas

　　Facilitate toolbox meeting emphasizing on safety, guest services and hospitality

　　Facilitate inventory requirements for Housekeepers and Janitors in compliance with the Lodge Managers direction

　　Shall attend all safety meetings and participate in Client and/or Aramark Emergency Response Procedures

　　Additional duties may be assigned

　　Job Responsibilities

　　Primary responsibilities ? Front Desk:

　　Accountable and responsible for maintaining a culture focused on having Safety as a value

　　Train employees to perform to Aramark Standards

　　Supervise all front desk staff and provide feedback to work performance

　　Monitor, compile and forward feedback on guest services workers? work performance to Manager

　　Facilitate toolbox meeting emphasizing on safety, guest services and hospitality

　　Monitor room inventory, and ensure room readiness for incoming guests

　　Respond to guest concerns and escalate as needed

　　Provide support to front desk during peak hours

　　Provide exceptional service to all clients and employees

　　Qualifications

　　Candidate Requirements:

　　2+ years Supervisory/Managerial experience preferably in remote camp or hotel/hospitality industries

　　1+ years Housekeeping experience preferably in remote camp or hotel/hospitality industries

　　Valid WHMIS and First Aid Certifications are mandatory

　　Additional certification may be required by work location

　　Demonstrated leadership skills

　　Outstanding communication, interpersonal and organizational skills

　　Strong with prioritization and time management

　　Excellent customer service skills

　　Ability and willingness to travel/work long rotations away from home

　　Education

　　About Aramark

　　Our Mission

　　Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

　　At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

　　About Aramark

　　The people of Aramark proudly serve millions of guests every day through food, facilities, and uniform services in 19 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook , Instagram and Twitter .