Embark on a journey with us as a Guest Relations Supervisor at the First Vignette Collection in the Kingdom of Saudi Arabia (Carliton Almoaibed Hotel). We are in search of candidates with ambition, talent, and essential skills. This pivotal role requires someone who will excel in creating memorable experiences for our guests, ensuring their satisfaction from arrival to departure.

　　As a Guest Relations Supervisor, you will be responsible for adapt seamless interactions, addressing guest inquiries and concerns with grace, and going above and beyond to exceed their expectations. Your exceptional interpersonal and communication skills will be vital in fostering positive relationships with both guests and team members.

　　A little of your day-to-day:

　　Greet guests upon arrival and ensure a warm welcome.

　　Act as a point of contact for guests throughout their stay, providing assistance and recommendations as needed.

　　Handle issues and find effective resolutions.

　　Coordinate with other departments to fulfill guest requests and ensure smooth operations.

　　Address and resolve challenges related to guest experiences promptly.

　　What we need from you:

　　Experience in a guest relations or hospitality supervisory role.

　　Positive and proactive approach to guest service.

　　Exceptional interpersonal and communication skills.

　　Problem-solving and decision-making capabilities.

　　Willingness to work flexible hours, including weekends and holidays.

　　What you can expect from us:

　　We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.

　　Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing

　　framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

　　So, join us and you’ll become part of our ever-growing global family.

　　Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

　　At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.