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Guest Experience Manager
Guest Experience Manager-March 2024
Hua Hin
Mar 28, 2026
About Guest Experience Manager

  Description:

  You will be responsible to assist with the efficient running of the Front Office Department in line with Hyatt International's Corporate Strategies and Brand Standards, whilst meeting colleague, guest and owner expectations. The Guest Experience Manager is responsible to assist the Front Office Manager in managing the guest experience, ensuring maximum guest satisfaction, through planning, organizing, directing and controlling the operational team and administration.

  Qualifications:

  Ideally with a relevant degree or diploma in Hospitality or Tourism management

  Minimum 2 years work experience as Assistant Manager - Front Office or Guest Experience Manager in hotels, resorts or similar large establishments

  Good problem solving, organisational and interpersonal skills are a must

  A good working knowledge of English Language

  Able to provide outstanding customer experience to the guests

  Ability to communicate proactively with team members and guests

  Primary Location: TH-77-Hua Hin

  Organization: Hyatt Regency Hua Hin

  Job Level: Full-time

  Job: Front Office

  Req ID: HUA000274

  Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

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