Overview

　　National and Alamo has an exciting opportunity for a Greeter. The Greeter provides superior, friendly, efficient service during all aspects of the rental car process; greeting and fulfilling club member needs as they relate to the Emerald Aisle rental process. Provides member with appropriate vehicle selection as determined by the Emerald Aisle program guidelines. Creates and maintains a friendly, efficient environment for all customers. Assists in making all transactions quick and efficient. Performs all responsibilities with a focus on the needs of our customers and in accordance with our Quality Standards.

　　We offer:

　　Paid time off

　　Employee discount

　　401k Retirement plan

　　Path to full-time opportunities

　　The position is a Part Time position (25 hours per week) - Position pays $17 / hour

　　Apart from religious observation, must be available to work the following schedule(s):

　　Thursday - Saunday 4:00pm - 10:30pm

　　Friday - Sunday 4:00pm - 12:30pm

　　Job location: Sky Harbor Airport Rental Car Center

　　Responsibilities

　　Work proactively with drivers, service agents, handheld return agents and managers to ensure proper vehicle supply.

　　Welcome members to the facility when they exit the bus or arrive on the lot.

　　Direct customers to exit booth, provide local directions and maps and provide return directions where applicable.

　　Assist members with questions and concerns to minimize counter visits.

　　Communicate customer service issues to management.

　　Ensure that hangtag information is completed correctly.

　　Maintain clean low mileage fleet mix requirements.

　　Maintain Emerald Aisle for cleanliness.

　　Thank member for their business.

　　Provide upgraded vehicles on request.

　　Perform other customer service related duties in addition to those listed, to ensure our service meets the needs of our customers.

　　Equal Opportunity Employer/Disability/Veterans

　　Qualifications

　　Must be at least 18 years of age

　　Minimum of 1 year experience handling customer service functions

　　Must have a valid drivers license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years

　　No drug or alcohol related conviction on driving record in the past 3 years

　　Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future

　　Enterprise Mobility/Enterprise Rent-A-Car/Alamo Rent A Car and National Car Rental seeks and values people of all backgrounds because every employee, customer and business partner is important. Enterprise Mobility is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity or protected veteran status and will not be discriminated against on the basis of disability. If you have any difficulty using our online system and you need an accommodation due to a disability, you may use this alternative email address ([email protected]) to contact us about your interest in employment.